google works, other sites not

Microsoft Windows xp home sp2
September 19, 2009 at 17:39:40
Specs: Windows XP
Problem with internet connection:
Google works, other sites not.

System: WIN XP Home, SP2
Netgear wireless lan router

I'm definitly online I can brows throu google
make new searche and get the answers
(data are not in cache, i always try new search words ...)
When i try to open other sites I'll get not connection. neither with IE7 nor with mozilla3.5.3.

PING to other sites works
other TCP/IP programms also work
(google earth, yahoo messenger, online games, ...)
BUT i can not see any other site exept
google in IE or Firefox.

WIndows firewall is off,
Antivirus: GDATA switched off

When i restart my whole system
sometimes everthing works fine,
after a while it's over again...

???
Any idea ?
I appriciate your help
Than you


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#1
September 19, 2009 at 18:57:58
Click Start / Run and the type CMD and click ok.
In the command line prompt, make a traceroute, to check, whether name resulution is working properly.
So e.g. try:
tracert example.com

The domain example.com does really exists and can be used for such things.
You should get a list of the hops up to the exampla.com domain. The list should contain names and ip addresses.
If you only get ip addresses, there is a problem in your DNS configuration or your ISP has got a DNS server problem.


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#2
September 19, 2009 at 19:19:15
Thank you for your hints

i did 2 traces -> see at the end , some hops have names,
some not.
At the moment everything works fine, but when i have the
problems the next time i'll try it again.
(I have this errors at least once a day, and this since a few
weeks ...)

***************** TRACE 1 *************

Routenverfolgung zu example.com [208.77.188.166] ber maximal 30 Abschnitte:

1 27 ms 99 ms 99 ms dsldevice.lan [10.0.0.138] /*COMMENT: my wireless lan router */

2 11 ms 10 ms 10 ms 62.47.95.239

3 10 ms 10 ms 10 ms 172.19.92.121

4 20 ms 20 ms 20 ms 195.3.118.197

5 22 ms 22 ms 22 ms IIX11-AUX10.highway.telekom.at [195.3.70.218]

6 154 ms 202 ms 203 ms 212.73.203.137

7 34 ms 34 ms 34 ms ae-9-9.ebr1.Frankfurt1.Level3.net [4.69.141.158]

8 34 ms 36 ms 34 ms ae-61-61.csw1.Frankfurt1.Level3.net [4.69.140.2]

9 34 ms 34 ms 35 ms ae-62-62.ebr2.Frankfurt1.Level3.net [4.69.140.17]

10 124 ms 124 ms 125 ms ae-44-44.ebr2.Washington1.Level3.net [4.69.137.62]

11 131 ms 127 ms 125 ms ae-82-82.csw3.Washington1.Level3.net [4.69.134.154]

12 130 ms 127 ms 126 ms ae-84-84.ebr4.Washington1.Level3.net [4.69.134.185]

13 225 ms 215 ms 215 ms ae-4.ebr3.LosAngeles1.Level3.net [4.69.132.81]

14 191 ms 191 ms 192 ms ae-41-90.car1.LosAngeles1.Level3.net [4.69.144.195]

15 192 ms 192 ms 199 ms INTERNET-CO.car1.LosAngeles1.Level3.net [4.71.140.222]

16 212 ms 214 ms 212 ms www.example.com [208.77.188.166]

Ablaufverfolgung beendet.

********** TRACE 1 END ***********

************TRACE 2 ***************


Routenverfolgung zu www.derstandard.at [194.116.243.20] ber maximal 30 Abschnitte:

1 43 ms 99 ms 99 ms dsldevice.lan [10.0.0.138]

2 10 ms 10 ms 11 ms 62.47.95.239

3 11 ms 10 ms 10 ms 172.19.92.121

4 20 ms 20 ms 20 ms 195.3.118.197

5 22 ms 21 ms 23 ms IIX10-AUX10.highway.telekom.at [195.3.70.122]

6 23 ms 23 ms 22 ms te3-1-vix-uni-c1.vivi.sil.at [193.203.0.109]

7 23 ms 22 ms 24 ms 86.59.80.11

8 22 ms 21 ms 22 ms www.derstandard.at [194.116.243.20]

Ablaufverfolgung beendet.
*************************TRACE 2 END **********


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#3
September 19, 2009 at 19:31:43
That some in the list have only a ip address, is absolutely ok.
Not all hops do have names, but if you get only ip addresses, there is a problem with the DNS.

If you get this problem again, try this command in a CMD window first:
ipconfig /flushdns

This command flushes the windows DNS name cache.
Could help.


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Related Solutions

#4
September 27, 2009 at 05:25:38
it took a few days, but i still have the same problem
google works, other sites not

it did the commands you suggested
ipconfig /flushdns

and i also tryed a tracert example.com
-> it also works ...
-> see trace

but no other sites than googel work neither in IE nor
with firefox... ???

i'm going crazy, i have no clue ...

Routenverfolgung zu example.com [208.77.188.166] ber maximal 30 Abschnitte:

1 52 ms 99 ms 99 ms dsldevice.lan [10.0.0.138]

2 11 ms 11 ms 10 ms 62.47.95.239

3 11 ms 10 ms 10 ms 172.19.92.121

4 20 ms 20 ms 20 ms 195.3.118.197

5 20 ms 20 ms 20 ms IIX11-AUX10.highway.telekom.at [195.3.70.218]

6 20 ms 20 ms 20 ms 212.73.203.137

7 32 ms 32 ms 32 ms ae-9-9.ebr1.Frankfurt1.Level3.net [4.69.141.158]

8 34 ms 35 ms 35 ms ae-71-71.csw2.Frankfurt1.Level3.net [4.69.140.6]

9 33 ms 32 ms 32 ms ae-72-72.ebr2.Frankfurt1.Level3.net [4.69.140.21]

10 122 ms 122 ms 122 ms ae-42-42.ebr2.Washington1.Level3.net [4.69.137.54]

11 126 ms 126 ms 125 ms ae-62-62.csw1.Washington1.Level3.net [4.69.134.146]

12 129 ms 125 ms 125 ms ae-64-64.ebr4.Washington1.Level3.net [4.69.134.177]

13 198 ms 196 ms 197 ms ae-4.ebr3.LosAngeles1.Level3.net [4.69.132.81]

14 187 ms 189 ms 187 ms ae-31-80.car1.LosAngeles1.Level3.net [4.69.144.131]

15 189 ms 191 ms 198 ms INTERNET-CO.car1.LosAngeles1.Level3.net [4.71.140.222]

16 188 ms 189 ms 187 ms www.example.com [208.77.188.166]

Ablaufverfolgung beendet.


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#5
September 27, 2009 at 07:16:16
Ok, what happen, when you empty the cache of the browsers and try to surf to e.g. google.
Is this working?

If so, I would suggest to use HighjackThis and Malwarebytes to check you system.


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#6
September 29, 2009 at 14:00:26
problem is still the same as i described at the beginning ...
i can open google.de, google.at and google.com and can
make new searches (always new keywords so the realy get
new google answers) but not other sites.
Internet Provider said it's not their problem ... maybe virus ...

Thanks for your hint, I'll try hijack this the next days ...

Thank you !


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#7
September 29, 2009 at 14:31:06
And Malwarebytes !!!

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