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Gmail log-in problem

January 3, 2006 at 10:38:13
Specs: Windows XP Pro, 1.9ghz Athalon / 256mb

Hi guys!

First off, "Happy New Year" to all of you!
Anyway, I was wondering if anyone else was having trouble logging in to their Gmail accounts as I am?

This problem cropped up early yesterday, and I really don't recall doing anything to my system that would've inadvertently changed any type of prior settings (I've already checked just in case). I cleared my cache, emptied all cookies relating to google/gmail, etc., but still can't seem to log in to check my e-mails. I've emailed Google customer support yesterday, but no response at all, as expected.

When attempting to log in, I get as far as the page that says "Loading....", and that's it... it doesn't load anything (all server connection/communication activity stops). Everything else with my internet is fine 'n dandy as I can view all other websites that I frequent daily, which includes Computing.net :)

Any ideas of what might be up? Thanks guys!

~ Sarah C.

~~~~~~~
eMachines H2602
1.9ghz Athlon XP 2600+
80gb HDD Primary
40gb HDD Secondary
Windows XP Pro w/ SP2
256mb DDR PC2700


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#1
January 3, 2006 at 11:27:39

I checked with Google support and they had this to say:

http://mail.google.com/support/bin/answer.py?answer=8767&query=loading&topic=0&type=f


Don't know if this will help you at all, but good luck.



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#2
January 3, 2006 at 12:16:41

Hi... thanks for the suggestion. Unfortunately, I already tried that route last night during my search through google's mail support, to no avail.

However, I did do a more in-depth search through the gmail forums and discovered that I'm not the only one with this problem. It seems like several more individuals had run into the exact same dilema from yesterday, as well. I'm not sure if Google's to blame for something different, but I'm glad to know that I wasn't alone.

But anyway, someone found a way around this by providing an alternate log-in URL for basic HTML / non-standard format (https://mail.google.com/mail/). At least I was able to get in this time.

Thank you again for your time and help! :)

~ Sarah C.

~~~~~~~
eMachines H2602
1.9ghz Athlon XP 2600+
80gb HDD Primary
40gb HDD Secondary
Windows XP Pro w/ SP2
256mb DDR PC2700


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#3
January 3, 2006 at 18:42:41

Maybe the computer is not refreshing when it says loading??? When it says loading, press F5.

jablonskia@gmail.com


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#4
January 3, 2006 at 19:58:23

No, refreshing does absolutely nothing. That was also tried yesterday during my search for a cure. When it reached the "Loading..." page, it simply stopped alotgether.

Someone at the gmail forums mentioned that the log-in link that was previously used by some gmail members was all messed up, which is why the page didn't load any further than that. The alternate log-in link they suggested worked perfectly, though.

~ Sarah C.

~~~~~~~
eMachines H2602
1.9ghz Athlon XP 2600+
80gb HDD Primary
40gb HDD Secondary
Windows XP Pro w/ SP2
256mb DDR PC2700


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#5
January 29, 2006 at 22:51:24

Agreed, this problem persists. No problemo Senors... this can be resolved. You need to clear the cache in Internet Explorer. That is what is causing the freaky behavior.

Here's how to clear your cache in Internet Explorer:
Log out of your Gmail account, and close all other open browser windows.
Click the 'Tools' menu at the top of your browser, and select 'Internet Options.'
Click the 'General' tab at the top of the dialogue box.
Click 'Delete Files' under 'Temporary Internet files.'
Select 'Delete all offline content' by checking the box.
Click 'OK.'

In some cases, it may be necessary to clear your cache more than once to completely fix the problem.

I won't say this helps, rather it surely will help.

try it and mail me the accolades....

Gracias! and Grazzi! :-))
Arjun "The Drunken Coder Monk"

Arjun "Drunken Monk" Bahree


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