getting my computer normal & not on safe mode

Samsung monitor / 2253lw
August 12, 2010 at 21:11:53
Specs: Windows XP
ok so about a couple of weeks ago, my computer wouldnt let us get on the internet and i wasnt sure why. I told one of my friends and she told me she knows someone who could help me. he told me to turn off the computer, and turn it back on and hit F8 a bunch of times till a black screens comes on, scroll down to safe mode and networking. i did but now my web cam doesnt work, my speakers, or anything i cant even listen to my music.let alone our desktop is just pure black with safe mode, in the four corners. PLEASE help me

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August 13, 2010 at 05:59:41
You're not supposed to continue to run the system in Safe Mode, you're supposed to use Safe Mode to repair whatever is wrong. Safe Mode doesn't load drivers for sound, video, USB, etc, that's why none of those things are working. The bottomline is you need to fix whatever is wrong so that you can run in normal mode again. And we can't offer any suggestions unless you list your system specs & a detailed exaplantion of what's wrong. Listing your monitor make/model isn't helpful.

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August 15, 2010 at 09:58:13
That's not what he or she is asking, but your explanation of what is going on is correct.

In order to get out of safe mode, repeat what you did to get to the screen where you have options - following what your friend told you to do and you'll find several options: Start Windows in Safe Mode, Start Windows in Safe Mode with Networking etc. The option you want is to "Start Windows Under Last Known Configuration that Worked" or "Start Windows Normally." I'm going from memory here so the wording won't be exact.

Once you've done the above, this is what you need to tell us to help you:

1. Do you have a router connected to a cable modem?
2. Do you have a wireless connection?
3. If you have a mode or router, did you power cycle them both. In other words, did you turn them on and off and reset your router as well?
4. Are all plugs connected?
5. Is your cable company or Internet Service Provider having problems in your area?

Any term you don't know, or you don't know what to look for, don't hesitate to ask.

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August 15, 2010 at 16:17:24
Might be a whole lot better to just power off then on again and Windows should be back to as it was before.

We can then work on your internet problem from normal Windows once you've answered all the questions. If there is any reason to use Safe Mode we will say so.

Daylight Saving Time

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