|Since you just bought the system, it shouldn't have any data that you care about so you can re-load it. Most NetVista systems have recovery & diagnostics loaded on a separate hard drive partition. Unlike some other manufacturers, this partition is usualy hidden (you can't see it from the My Computer menu). |
Just re-start the system and watch for the following prompt:
To start the Product Recovery Program, press F11
...and Press F11 while this message is displayed.
When the Product Recovery menu appears, look for one of the two following options, depending upon your model of NetVista:
This will format the C: drive and reload Windows and all the original software. When completed, the system will look like it did when it first came from the factory. You can then restart it and set everything up the way you want to.
For information about your specific model, go to the Lenovo web site here:
...on this page, in the "Enter a product number" field, enter the 4 digit machine type and 3-digit model number from the serial number tag to navigate to the support page for your model. Then, select "User's Guides and Manuals" on the left.
Download the Hardware Maintenance Manual.
In the HMM, search for "Product Recovery". This section will contain detailed information about the recovery process for your specific model.