Game Crashed - Sound Missing

Electronic arts Simcity 4 deluxe edition
July 1, 2010 at 16:56:00
Specs: Windows XP, DIM 5100/1.00 GB
I was playing SimCity4 then it crashed. I was able to move the mouse, but it wasn't able to do anything. The music was still "works" as well, but it was playing in a loop. I shut the computer down and turned it back on. Everything seemed fine, except all of the sound is gone. I checked if the computer was muted, but it was not. I checked the control panel and did system restore, but there is the possibility that I have done these wrong.

I googled this case extensively and found that EA caused problems with sound and am thinking that EA may have something to do with the problem that I have. Also, the tips I have gathered from this googling has not helped me at all.

This soundlessness has happened before, but I did not know the cause for more than one person uses this computer. It may be the same cause as the current soundlessnesses, because more than one person also plays SimCity4.

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July 2, 2010 at 02:11:53
jvholes , purely a SWAG, I'm thinking a nasty (virus, worm/trojan, etc.). Since you have multiple users, who knows just what has transpired?
Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware (info only. I’m not paid for recommendation) can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update Superantispyware prior to running and disable 'restore' (restart after cleaning) so the nasty doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try. You may need to scan in 'safe mode'.
Ed in Texas.

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