i was wondering you could possibly help.
at the moment, when windows loads the screen freezes on the desktop with no icons and task bar. i attempted Ctrl + ALT and delete. no go. nothing appears. i am able to move cursor and that it.
i can safely boot into safe mode and safe mode with networking and is working fine. currently posting this thread from it.
i have attempted a system restore with no luck as the desktop still freezes. however, when i go back into safe mode, it states the system restore is incomplete.
any help would be very welcome. thanks in advance