Frequent Disconnect from Broadband with error

June 4, 2009 at 13:59:21
Specs: Windows XP
Message "a network cable is unplugged"

I had high speed wireless internet installed on March 19 of this year, it worked wonderful for about six weeks when I started getting two conflicting error messages....one was there was an IP conflict and the other about a network cable being unplugged.

Since then I've had my internet provider come out and the IP conflict address has been resolved....and it worked for about a week now I'm back to being disconnected every minute or so with the error message
Local Area Connection
"a network cable is unplugged"

Everything has been checked and everything seems to be working fine....cable from the tower on my house to my computer are all snuggly plugged in, I've even went and replaced my ethernet adapter but still receive the same message...

I am not on a network...just my PC

Any ideas?


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#1
June 4, 2009 at 14:15:16
Did you try another RJ 45 cable? Does your nic card appear to be ok in device manager? Did you have onboard nic and then switched to a pci card? Installed the drivers for the card?

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#2
June 4, 2009 at 14:20:47
"I had high speed wireless internet installed "
"cable from the tower on my house to my computer are all snuggly plugged in,"

Not what we usually refer to as a wireless network. Wireless network is usually wireless from pc to router or from pc to a service like ClearWire.

Is there a router/modem between you can this tower?

The message you get indicates a physical break between your nic card and the first device in the chain to the internet.

You replaced the nic. Did you try replacing the cable from the nic?


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#3
June 4, 2009 at 14:37:11
In the device manager it tells me everything is ok....

There is no router b/t the the outdoor antennea/tower and my pc just cable.....the cable was installed by the guys that installed my internet......

How would I go about changing that cable?

The message you get indicates a physical break between your nic card and the first device in the chain to the internet.


what is NIC?


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Related Solutions

#4
June 4, 2009 at 14:45:31
you can always google terms you are unfamilar with
http://en.wikipedia.org/wiki/Networ...

Does the cable go from your pc to the tower?
It would appear so. The tower has to have a send/receive unit. Either it is failing or there is a physical break in the cable between it and your pc.


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#5
June 4, 2009 at 14:48:05
the cable goes into a motorola black box and then into my computer.....the green light is on so I'm assuming it's working

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#6
June 4, 2009 at 14:50:05
You would be advised to replace the cable between the motorola and the pc. I would expect it is a standard patch cable you can pick up in any electronics department.

though I would expect more then one green lite. You should have a green lite for each cable connection. One for the connection pc to motorola and one for connection from motorola to tower.


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#7
June 5, 2009 at 03:19:27
thanks....i will try that!

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