Freezing, System Unresponsive at Boot

July 20, 2009 at 06:05:04
Specs: Windows XP
I've come across a difficult predicament. A reformat did not resolve the issue.

I am troubleshooting a Thinkpad T21 with Windows XP with SP2. The laptop was fine until yesterday. During the boot up screen of Windows XP where the screen says Windows XP, and a loading bar appears at the bottom, the system becomes unresponsive after detecting devices. The light blink (where the caps lock, num lock blink before boot) occurs, then the system becomes unresponsive.

We did a reformat but the system gets the same error. Did a CHKDSK /F but did not get past the boot screen, so was unable to view the CHKDSK screen.

I am able to load into Safe Mode, but have been unable to find any info EXCEPT in the Event Viewer.

The ff boot-start or system-start driver(s) failed to load:
AFD
Fips
IPSec
MRxSmb
NetBIOS
NetBT
P3
RasAcd
Rdbss
Tcpip


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#1
July 20, 2009 at 08:01:12
... see if this will work in "safe mode":

http://www-307.ibm.com/pc/support/s...

... found this:
http://www.tech-archive.net/Archive...


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#2
July 20, 2009 at 08:34:39
... try this: go to

... start run (type) cmd [press ENTER]

... copy n paste this into command prompt (or type):

set devmgr_show_nonpresent_devices=1 [ENTER]

... copy n paste (or type)in command prompt:

start devmgmt.msc [ENTER]

... click view (tab) click "Show hidden devices"

... remove any "phantom" (greyed out) entries you can see that exist under Network Adapters.

... remove any "phantom" (greyed out) entries that exist for the adapter device under the Non- Plug and Play drivers section.

... remove your adapter by right-clicking its entry under Network Adapters, and clicking Uninstall.

... Close Device Manager.... reboot


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#3
July 20, 2009 at 09:43:48
Thx mavis, but this is during reinstall. Could a bad block also be causing the error? Tried reformatting but the computer would become unresponsive during the reinstall. Formatting went fine. Copying went fine. I also got a BSOD during reinstall

STOP: c000021a (Fatal System Error)

I'm using a different copy of Windows XP now.

-christen25




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Related Solutions

#4
July 20, 2009 at 10:17:26
We're trying another reinstall. If that doesn't work, I'm getting some utilities right now.




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#5
July 20, 2009 at 10:37:29
... have you tried Fdisk first?

... or during the xp cd boot-up delete partitions first?


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#6
July 20, 2009 at 10:44:20
Haven't used Fdisk. Been using XP cd boot. Maybe when I get the Ultimate Boot CD.

-christen25




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#7
July 20, 2009 at 12:29:52
... there should be an option to delete the partitions via xp cd

Note If you want to create a partition where one or more partitions already exist, you must first delete the existing partition or partitions, and then create the new partition. You can press D to delete an existing partition, and then press L (or press ENTER, and then press L if it is the System partition) to confirm that you want to delete the partition. Repeat this step for each existing partition that you want to include in the new partition. When all the partitions are deleted, select the remaining non-partitioned space, and then press C to create the new partition.

... info click HERE

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#8
July 20, 2009 at 23:36:54
Yeah that's the default setting. Did that twice (full format). I still suspect bad blocks on the hard drive.




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