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Folders wont delete after uninstall

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Name: Veets
Date: November 21, 2007 at 18:31:54 Pacific
OS: XP Pro
CPU/Ram: P4 2.5 GHz
Product: Custom Built
Comment:

Hi,

I uninstalled Norton 2007 last night and am running AVG. I noticed two Symantec folders are still on the PC. When I go to delete the folders, access is denied. One folder is called Symantec and the other is Symantec Shared. The folder named Symantec is in C:\Programs and the Symantec Shared is in C:\Program Files\Common Files. IS there a way I can remove these folders?

Also, does the uninstall of Norton automatically delete it from the Registry or should I run a Registry cleaner?

Thanks!
Veets



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Response Number 1
Name: mountain
Date: November 21, 2007 at 18:35:38 Pacific
Reply:

i would edit the registry, open edit, find,
just keep typing nortons in the find until all of the entries appear, which will be one at a time of course. you'll be suprised how many times you'll need to run the find.


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Response Number 2
Name: per
Date: November 21, 2007 at 18:36:16 Pacific
Reply:

Use this.
http://ccollomb.free.fr/unlocker/
And no, Norton leaves thousands of registry entries on the uninstall. It is a piece of crap. yes,use a reg. cleaner.


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Response Number 3
Name: Wombat
Date: November 21, 2007 at 18:39:12 Pacific
Reply:

Go here and get the Norton Removal tool, it may help you get rid of the remaining crap...

http://www.majorgeeks.com/Norton_Re...


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Response Number 4
Name: per
Date: November 21, 2007 at 18:42:41 Pacific
Reply:

LOL!! Hi wombat. We have all grown to hate Norton haven't we.
Veets. If you want a good A/V look at NOD32. Best around.


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Response Number 5
Name: justcuz (by whitevalley)
Date: November 21, 2007 at 19:56:57 Pacific
Reply:

Before everybody gets into their usual knee-jerk "knots in their shorts", you might calm down and consider that there might be a legitimate reason for what the OP described above.

For instance, what if the OP has some other Symantec product installed (like Ghost, etc., and a myriad others, not called "Norton")? Then some of the advice offered above is less-than-helpful. IMHO, it would have been wiser to ascertain this, or at the very least point out that LiveUpdate has it's own separate un-installer.

Veets -- navigate to those 2 folders, and note what files and sub-folders are there, then post a list of some of them here. Then you can get more appropriate advice.


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Response Number 6
Name: Wombat
Date: November 21, 2007 at 20:02:19 Pacific
Reply:

I have no need to calm down justcuz (by whitevalley) the fix I posted is the best way of sorting Norton problems...


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Response Number 7
Name: lurkswithin
Date: November 21, 2007 at 21:01:55 Pacific
Reply:

First off even symantic will tell you that they cannot remove all their own crap. At one time I had twenty-three (yes 23 )full pages of registry edits that one had to perform in order to get them out of your system... after the first time I determined that it was much easier to reformat and reinstall and never use any of their proprietary stuff again..

by the way...a search will not reveal all the files as they don't use their names on but about a quarter of them....the rest are alpha numeric installer code and will remain there till the next reformat/reinstallation or the computer dies!

In The Matters Of Style,
swim with the current;
in matters of principle,
Stand Like A Rock


"People demand freedom of speech to make up for the
freedom of thought which they avoid."


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Response Number 8
Name: per
Date: November 21, 2007 at 22:03:15 Pacific
Reply:

Another member of the peanut gallery heard from.


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Response Number 9
Name: justcuz (by whitevalley)
Date: November 21, 2007 at 22:51:03 Pacific
Reply:

Norton Removal tool does not restrict itself to Norton Ant-Virus alone... just sayin', and "we" still don't know if 'Veets' has other Symantec products installed. If "Access is Denied", then SOMEthing must be in use, and that's what the OP is asking about.

PS-The Microsoft Windows Installer Clean-Up Utility (mscuui.exe)is helpful in housekeeping unwanted *.msi files.


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Response Number 10
Name: per
Date: November 21, 2007 at 22:58:05 Pacific
Reply:

Uninstall, clean and reinstall the desired programs, if any.


0

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