folder has no file type all the files gone

June 20, 2010 at 01:31:56
Specs: Windows 7
Windows xp.. I’ve been saving all of my excel documents to my USB drive whilst i am setting up my new laptop, I recently went to the folder containing them and he icon has changed to nothing, there is no files within the folder, it is now 8kb in size and there is no file type associated with it and xp doesn’t know what program to open it with. i have tried running Winundelete but unfortunately I did not recover the file nor did any files matching any names that i recognized showed up in the list.. These documents contain 8yrs + of invoices, quotes, tax records and is detrimental to my business...can anyone please help this is my SOS

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#1
June 20, 2010 at 02:58:03
OK not sure if I quite understand - Can you open excel?

If not try this. Go to
C:\Program Files\Microsoft Office\Office12 (maybe be different on your PC).
Find the excel.exe
Right click it - Send to - Desktop Short cut.
This will create a new excel icon on the desktop.
Now try and open your files in it using the File - Open etc.

James from http://www.pcexperts.ie/


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#2
June 20, 2010 at 03:16:45
i can open excel.
Basically i went to open a folder that contained all of my excel documents. the folder now contains nothing and the icon is no longer a picture of a folder , it looks like a blank piece of paper..

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#3
June 20, 2010 at 04:50:56
Difficult to say – someone needs to be at the system to look around

Some quick checks-

How did you make the saves to the USB hard drive?
If proprietary backup software used then that is also used to restore
Did the saves go to the correct drive?

Windows Explorer – what does it show on the USB hard drive?

Run, diskmgmt.msc – USB hard drive - status

Boot from a Linux LiveCD [e.g. Puppy Linux also USB boot version] and see what is on the USB hard drive

USB hard drive – if removed without using Safely Remove Hardware then that gives probs

USB hard drives in enclosures – the enclosures can cause probs. Attach the hard drive as an internal hard drive – if this is possible

David


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#4
June 20, 2010 at 05:07:33
Difficult to say – someone needs to be at the system to look around

Some quick checks-

How did you make the saves to the USB hard drive
As normal file/save. i have been working of the usb drive for 6 months

If proprietary backup software used then that is also used to restore
Did the saves go to the correct drive?
yes, in the past they have always been there

Windows Explorer – what does it show on the USB hard drive?
every file and folder as normal except the one i need.

Run, diskmgmt.msc – USB hard drive - status
healthy (Active)

Boot from a Linux LiveCD [e.g. Puppy Linux also USB boot version] and see what is on the USB hard drive

USB hard drive – if removed without using Safely Remove Hardware then that gives probs

USB hard drives in enclosures – the enclosures can cause probs. Attach the hard drive as an internal hard drive – if this is possible

last resortill try it

David



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