|Difficult to say – someone needs to be at the system to look around |
Some quick checks-
How did you make the saves to the USB hard drive
As normal file/save. i have been working of the usb drive for 6 months
If proprietary backup software used then that is also used to restore
Did the saves go to the correct drive?
yes, in the past they have always been there
Windows Explorer – what does it show on the USB hard drive?
every file and folder as normal except the one i need.
Run, diskmgmt.msc – USB hard drive - status
Boot from a Linux LiveCD [e.g. Puppy Linux also USB boot version] and see what is on the USB hard drive
USB hard drive – if removed without using Safely Remove Hardware then that gives probs
USB hard drives in enclosures – the enclosures can cause probs. Attach the hard drive as an internal hard drive – if this is possible
last resortill try it