|hello everyone..! my name is Jacinda. Two days ago my desktop disappeared and the right click was also disabled. This has happened before and in order to fix it I went on Safe Mode made the necessary changes in the registry (I checked out a tutorial) and it worked PERFECTLY fine. This time I tried to do the same tutorial, however it didn't work, it just got worse..! Now the following things have been happening (OR NOT HAPPENING) on my pc:|
I cannot run ANY anti Virus, spyware or trojan removal
-I cannot download ANYTHING and install it..This even includes something simple like java or adobe flash player...!
-Windows Installer ALWAYS has an error.
-I've tried to go to task manager to start explorer by typing in "explorer.exe" only to have the pc pop up with an error msg saying that it cannot find the file! (I see the file in C: drive in the Windows folder)
-I've read tutorials and tried COPYING, PASTING & RENAMING explorer.exe. The pc does not "allow" me to do this.
-I ran an online scan and found over 800 problems in the registry!! When I registered for the program after the scan, windows installer would NOT let it download! So I cannot delete these errors!
-I've at least downloaded and "attempted" to install about 12 virus removal software and nothing works.
-Also, booting on safe mode does NOT seem to work. I still have the same problems on safe mode!
The last thing I remember doing that I found funny, before my pc started receiving all these errors was downloading flash player for my web browser, Mozilla Firefox. It would download and when double-clicked would take me to MSDOS and not install. The window would open and quickly close. I was not able to see what was exactly happening since it happened so fast.
I've spent my entire weekend reading and trying tutorials, but absolutely nothing has worked. Any help will be GREATLY appreciated! Thank you so much for reading. sorry for the long post!
ALSO: I know i'm supposed to put some type of log here for you guys to check out, but I don't know which program to use, since nothing installs! Please help!!