I have been trying to log on to AOL but the connection always fails when trying to connect to the AOL network. I was unable to actually complete the log on process. I am not sure what to do from here, but I have two ideas: (connection issue or firewall issue).
Someone told me that I needed to have something called" the Remote Access Auto Connection Manager Service" (local computer) turned on.
When I go to Control Panel/Administration Tools/Services, then find Remote Access Auto Connection Mgr and tried to START it, I received this message: "Could not start the remote access auto manager service on local computer. Error 1717: The interface is unknown".
To try and get around this, I clicked on Control Panel/Administration Tools/Services/Properties then clicked on "dependencies" and a little box came up and said: "Service Decencies -- Win32:The dependency service or group failed to start". I’m not sure how to turn this dependency so I can actually run Remote Access Auto Connection Mgr.
Also, some other key information: A few days ago I put on Service Pack 1. Someone told me that this may have put some type of firewall. The message on AOL says "This message could be the result of an active firewall on your computer restricting the AOL software from making a connection. If you have firewall software installed, please config. it to allow the AOL software (AOLacsd.exe and waol.exe) access to the internet".
Is there anyway to uninstall SP1? Please help me!
I know this is recent repost, but I am just trying to consolidate some of the ideas that everyone has given. Thank you!