file is not opening

Microsoft Windows xp professional w/sp2
August 21, 2010 at 02:11:58
Specs: Windows XP
hello, my laptop of sony vaio having win xp sp2 edition .my pc not opening any file like ms office ,even not opening command prompt, i had tried to run system resore and safe mode but my pc is not allowed to do this ,what to do? please help me


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August 21, 2010 at 02:17:12
What were the last few things you did before this happened? What programs were you using?

Delete anything you have downloaded that you think may have casused it.

Try running virus scan

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August 21, 2010 at 02:44:55
Hi Varun,

Check out your anti virus status because due to virus infection the office and command prompt are corrupted.
If you are not using any anti virus then you should buy a registered version of any anti virus.


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August 21, 2010 at 08:05:46
Varun, See Response #1 in the thread at the link below.


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