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extremely slow file access

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Name: jlahm
Date: February 24, 2005 at 07:20:24 Pacific
OS: XP Pro
CPU/Ram: Pentium Iv 512MB
Comment:

A friend upgraded his computer from XP Home to XP Pro and is now experiencing extremely slow file access and system performance. Opening the Task Manager takes minutes. The disk light is on constantly.

Last night he tried a repair install of XP Pro. After about 2 hours, it was only 38% of the way into copying the files. Again, full-time disk access.

Unfortunately, I have been trying to help over the phone so I have few additional details. I wanted to see if anyone has observed this before. He is not computer-savvy, so I am very suspicious that when he upgraded from XP Home to XP Pro on his new computer he messed something up. Any ideas would be appreciated.

Thanks all. ---Jim




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Response Number 1
Name: Ed in Texas.
Date: February 25, 2005 at 01:54:10 Pacific
Reply:

Jim, the notion that the transfer got messed up sounds about right to me. If XP will still boot, what happens if the machine simply gets restored to a previous (working) date? The upgrade can always get done later.
HTH.
Ed in Texas.


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Response Number 2
Name: jlahm
Date: February 25, 2005 at 11:03:35 Pacific
Reply:

My dad is working on the machine with his friend. They both are in a retirement village, so it is impressive that they are doing this!

They ended up reloading XP Home from the original disk after reformatting the hard drive. This took 7 hours! My dad just said he rebooted to start it up and it has taken 50 minutes to reboot.

Talk about strange. I'm going to have him fdisk the file and start over. It is hard to tell whether it is a bad disk, boot sector, or whether it is CPU-related.

Jim


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