Ext HDD Device not recognized

June 29, 2009 at 11:43:06
Specs: Windows XP(32Bit), E6700 2GB
I have 160 GB Primary IDE external Hard drive. The disc created bad sector few months ago and i recovered all the data using some Backup softwares. After data recovery i gave the hard disk to Seagate customer care center. They serviced it and returned back. After that whenever I try to connect the hard drive as an external drive it end up getting USB device not recognised and device manager shows as Unknown device. We again went back to seagate center and they claim that it is working in their environment but they have never shown to me. Can anyone suggest what could be the problem and its resolution.

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#1
June 30, 2009 at 01:13:33
guhanath, SWAG, reinstall? Sounds to me like your machine isn't sure whether it is/should be there. My other idea is 'restore'. Can you go WAY back to a time when it worked properly?
HTH.
Ed in Texas.

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#2
June 30, 2009 at 01:28:33
Try it as an external drive in another pc.

UK MP's are thieving scumbags.
EU members are worse.


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#3
July 1, 2009 at 10:22:14
Just to clarify, other USB devices work in my PC. this ext hdd stopped working after service from seagate service center. They still claim that this ext hdd works in their environment but not showing to us. so how can we confirm its working?

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