Explorer.exe shuts down

January 25, 2007 at 11:49:28
Specs: Windows Xp, 1GHz/256MB
On my desktop computer, whenever I double-click on any
item that navigates, (My Computer, My Documents,
Recycle Bin) explorer.exe closes. My taskbar and icons
disappear so that I only can see my wallpaper. I know its
explorer.exe because I can press CTRL + ALT +DEL, select
run, and type explorer.exe and everything reappears. Even
then, it does the same thing. What should I do?


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January 25, 2007 at 13:38:16
Have you done your MS Updates, including SP2?

Restore XP Desktop Icons and Taskbar
Alongside Tip 195
Here is another way.

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January 26, 2007 at 11:31:01
No. I was trying to decide whether or not that was the problem.


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January 26, 2007 at 14:27:13
Get your comp right 1st( no virii, trojans, spyfiles or any other clitches )then do the MS Updates, including SP2 & they should stop this happening again.

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Related Solutions

February 2, 2007 at 23:41:41
I suggest you get a program called HijackThis


Scan your system and save the HijackLog. Copy it and paste it on


That will show you whats wrong with the log, but its not necessary. I'm just always interested in what was the problem files on my computer. After you scan your system on HijackThis just check ALL the boxes (could be anywhere from 20-100+ boxes) and then click fix. After that just reboot and you should be set. If this does NOT work then at the BLANK desktop press CTRL+ALT+DELETE then click file, New Task...then type


without the "". Uninstall then reboot. Then at the blank desktop type


again without the "". After this is done you may get an error stating Explorer.exe cannot be started due to missing or damaged Normaliz.dll. Download it at:


and place it in the "windows/system32" directory. After all of these steps are completed scan the HijackThis Log again check ALL the boxes and then fix. The problem should then be fixed. I hope this works for you all. Thanks for your time!

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