|I suggest you get a program called HijackThis|
Scan your system and save the HijackLog. Copy it and paste it on
That will show you whats wrong with the log, but its not necessary. I'm just always interested in what was the problem files on my computer. After you scan your system on HijackThis just check ALL the boxes (could be anywhere from 20-100+ boxes) and then click fix. After that just reboot and you should be set. If this does NOT work then at the BLANK desktop press CTRL+ALT+DELETE then click file, New Task...then type
without the "". Uninstall then reboot. Then at the blank desktop type
again without the "". After this is done you may get an error stating Explorer.exe cannot be started due to missing or damaged Normaliz.dll. Download it at:
and place it in the "windows/system32" directory. After all of these steps are completed scan the HijackThis Log again check ALL the boxes and then fix. The problem should then be fixed. I hope this works for you all. Thanks for your time!