A couple of months ago I started to continuously get an explorer.exe error message saying that the program is not responding when I have not opened any program with that name. It has dramatically slowed down my computer. I am also getting a rundll error message of the same nature. The lastest change is that I cannot get onto the internet. I am desperate. Is my only hope reformatting my computer and wiping it clean or is there some remedy to this problem? I have run norton anti-virus 2002 and it has come up clean. I have also run the AOL virus search program and there are no reported viruses on the computer. Please help me I am despereate!!! thanx. isukra

don't forget system restore, and/or doing a system repair with the xp disk. no data loss with either

Maybe check for, and remove SpyWare. Here you will find links for detection and removal software. Here is another that is at most computer stores, including Office Depot, Office Max: Spyware X-terminator Also, be sure to update any software online after installation, and every 1-2 weeks.