Explorer crashes trying to delete file

June 10, 2009 at 07:32:37
Specs: Windows XP MCE SP3, AMD K7 Sempron 1.7 GHz/512 MB
I tried the screen recording program HyperCam 2 the other day, but I had the resolution and frame rate set high, and while it was recording, the computer slowed down so much that I had to press CTRL-ALT-DEL to bring up the task manager and kill HyperCam 2.

HyperCam 2 created 4 .AVI files in the My Documents folder. I wanted to delete them, but every time the cursor moved over just one of the .AVI files to select it, I would get the error "Windows Explorer has caused an error and needs to close.".

Eventually, it worked long enough that I managed to delete 3 of the 4 .AVI files before Explorer crashed again.

I want to delete this last .AVI file, but every time a move the cursor over it, or right click on it, Explorer crashes and I get the error message.

I have also tried deleting the file in safe mode. Same thing.

A free Panda Active Scan found 40 or so infected files, so I currently have Avast 4.8 running a Thorough scan on the hard disk.

If anyone knows why Explorer is continually crashing when trying to delete this one file, I would be appreciative!

Thanks in advance,
-Trent

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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#1
June 10, 2009 at 12:53:04
"A free Panda Active Scan found 40 or so infected files"

Don't waste any more time here. Reload the system with clean OEM disks and use best practices to prevent this.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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#2
June 10, 2009 at 16:45:50
Don't waste any more time here? WASTE? This is the best free tech support site on the WWW! What else could I do?

It would be easy to reload the system if I actually had OEM disks, and the time to backup the GB's of data I have.

"...and use best practices to prevent this."

What could I have done to prevent it?

Anyway, I ran SpyBot Search & Destroy, which found one problem - a cookie. I deleted my cookies, tried to delete the file, and it worked perfectly. How this was related to .AVI files made by HyperCam 2, I don't know, but at least it's fixed.

-Trent

"If at first you don't succeed, skydiving may not be for you."

-Our tour guide at Fenway Park in Boston, MA.


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#3
June 11, 2009 at 06:37:13
Hi,
It's rare when I suggest downloading a program but you may consider a program called move on boot.
Program will remove a file before windows starts.

http://www.softwarepatch.com/softwa...

W.L.


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