Computing.Net > Forums > Windows XP > ER_USERCRASH_LOG - Computer keeps c

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.

ER_USERCRASH_LOG - Computer keeps c

Reply to Message Icon

Name: thisguycw
Date: October 1, 2006 at 13:37:09 Pacific
OS: Windows XP
CPU/Ram: pentium 4 - 51.1 gb
Product: HP pallion 750
Comment:

My computer keeps rebooting after the windows loading screen finishes, and the only way to get it to normal is a system restore check point. Below is a list of errors that I got when looking in the event log.

Details
Product: Windows Operating System
Event ID: 1000
Source: Application Error
Version: 5.2
Symbolic Name: ER_USERCRASH_LOG
Message: Faulting application %1, version %2, faulting module %3, version %4, fault address 0x%5.

Explanation
The indicated program stopped unexpectedly. The message contains details on which program and module stopped. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.



Details
Product: Windows Operating System
Event ID: 7023
Source: Service Control Manager
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_SERVICE_EXIT_FAILED
Message: The %1 service terminated with the following error:
%2

Explanation
The specified service stopped unexpectedly with the error indicated in the message. The service closed safely.


User Action
To troubleshoot the error:

Review the error information displayed in the message.
To display the WIN32_EXIT_CODE error that SCM encountered, at the command prompt, type
sc query service name
The information displayed can help you troubleshoot possible causes for the error.



Details
Product: Windows Operating System
Event ID: 7026
Source: Service Control Manager
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_BOOT_SYSTEM_DRIVERS_FAILED
Message: The following boot-start or system-start driver(s) failed to load: %1

Explanation
The specified drivers did not load correctly. The driver might not be in the expected location.









Sponsored Link
Ads by Google

Response Number 1
Name: philippz
Date: October 7, 2006 at 20:46:45 Pacific
Reply:

Go to Device Manager and see if any devices are showing an error. Disconnect all the hardware (printers, webcams, etc) from your PC and upgrade all the drivers of internal hardware (video card, motherboard, etc).


0
Reply to Message Icon

Related Posts

See More







Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to Windows XP Forum Home


Sponsored links

Ads by Google


Results for: ER_USERCRASH_LOG - Computer keeps c

computer keep restart? is it virus? www.computing.net/answers/windows-xp/computer-keep-restart-is-it-virus/142396.html

My computer keeps restarting! www.computing.net/answers/windows-xp/my-computer-keeps-restarting/73138.html

My Computer Keeps Restarting...HELP www.computing.net/answers/windows-xp/my-computer-keeps-restartinghelp/173403.html