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Errors trying to create BartPE disk

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Name: heather2810
Date: March 19, 2009 at 18:21:01 Pacific
OS: Windows XP
Product: Dell / Dim4600c
Subcategory: Hardware Problems
Comment:

I am trying to restore my friends laptop that has an auto log off virus on it. One post suggested to run BartPE. I went to the proper website and have followed all of the instructions; however, I have run across 10 errors and it will not create the CD. Can anyone help? I can paste the log if you want to see all of the errors.
I only have one other computer that runs windows XP. It is a Dell DIM4600C. I do not have any win XP CD's. (I know, that would make life much easier)
Thanks,
Heather



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Response Number 1
Name: Ed in Texas.
Date: March 19, 2009 at 23:12:55 Pacific
Reply:

heather2810, dunno about Bart, so can't help there. Try something entirely different? Can you get into safe mode? If you can, maybe you can clean it? Suspect your problem is a Trojan rather than a Virus.
Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean , other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux. If for some reason you can't disable restore, go ahead with the cleaner and THEN disable it and re-clean.
HTH.
Ed in Texas.


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Response Number 2
Name: heather2810
Date: March 20, 2009 at 06:27:44 Pacific
Reply:

I can't get safe mode to run either. It does the same thing...shows my user accounts, lets me put in the password, and then it logs me out. I even tried going under administrator, but that too is looped.


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Response Number 3
Name: dippncope
Date: March 20, 2009 at 10:46:02 Pacific
Reply:

What are the errors that you are getting? you can try not using all of the programs that bart contains. I use the UBCD4Win and have had it fail with errors also but the error messages did point me to a fix pretty quickly.


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