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Error When Shutting Down Windows

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Name: snakeandcrane
Date: June 7, 2005 at 18:29:44 Pacific
OS: xp media center
CPU/Ram: 3.0 ghz p4 / 1024mb ddr 3
Comment:

Hey all,

Got a problem here that I hope some experts can help me with.

Recently bought a new PC and all is good except...
When I "shutdown" or "restart" - when I'm at the blue screen and it says "saving your settings" I hear a stop error beep in the background. When I look in event manager this is the massage I get from the error generated:

Windows saved user YOUR-9EFCB93C24\HP_Administrator registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Then when I click on help and support center within "properties" of the error, it says:

Windows saved user %1 registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Explanation
Windows unloads each user's profile and user's section of the registry when the user logs off. This message indicates that Windows could not unload the user's profile because a program was referencing the user's section of the registry. This locked the profile. The registry cannot unload profiles that are locked and in use. When the program that is locking the profile is no longer referencing the registry, the profile will

I really appreciate any help you guys can give. Thanks so much!
-Brian

specs:
3.0 ghz P4 w/HT
1024mb DDR 3200
250 gig ATA Serial HDD
HP DVD-DL
CD-Rom
128DDR ATI X300 PCI-Express
XP Media Center Edition



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Response Number 1
Name: lurkswithin
Date: June 8, 2005 at 03:54:16 Pacific
Reply:

http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

Go there and download the uphclean utillity and then see if it corrects the issue. Please post back if it helped you.

IN THE MATTERS OF STYLE,
swim with the current;
in matters of principle,
STAND LIKE A ROCK


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Response Number 2
Name: snakeandcrane
Date: June 8, 2005 at 18:31:02 Pacific
Reply:

I think it fixed the problem. Thanks so much for your help!!


0

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