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error message COOD11BA

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Original Message
Name: Sabrina2
Date: July 6, 2004 at 01:55:19 Pacific
Subject: error message COOD11BA
OS: Windows xp home edition
CPU/Ram: pentium 4, 128 MB
Comment:


Hi, I recently installed windows xp and whenever I want to play music there is no sound coming out and I get the error message COOD11BA, and I don't know what to do....it said something with sound card and I don't know where to get it.PLZ HELP.


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Response Number 1
Name: Solarian
Date: July 6, 2004 at 02:10:22 Pacific
Reply: (edit)


sabrina2:

The link below will take you to a webpage, discussing the problem you have. They corrected the issue by reloading the System and Driver CD and reinstalling the drivers.

LINK

If this doesn't help, post back and we'll ty something else. 8-)

Solarian


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Response Number 2
Name: Sabrina2
Date: July 6, 2004 at 04:52:56 Pacific
Reply: (edit)

Solarian:

I went to the link you gave me but it doesn't seem to be clear and I couldn't understand it...thanking you in advance I will wait for your reply.


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Response Number 3
Name: Solarian
Date: July 6, 2004 at 05:29:24 Pacific
Reply: (edit)


Sabrina2:

You mentioned the sound card, so that gives us a lead. A question: When you installed XP, did you have sound? During the installation procedure, it will ask you if you have sound coming through the speakers. I'm assuming you did, or you wouldn't be asking about playing music. 8-)

I think you might have a problem with the driver for the sound card.

First, if you have an HP Pavilion you can reinstall all the drivers by going to Start, All Programs, HP Tools, HP Application Recovery. Select Driver Installation, click Next, then follow the prompts.

If your PC is not HP, there are still several ways to handle the issue (sfc /scannow, Last Known Good Configuration in Safe mode, etc).

Post back and elaborate a bit more about when the problem started. Were you using Windows Media Player; playing music from CD or from the hard drive?

Solarian



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Response Number 4
Name: Sabrina2
Date: July 6, 2004 at 06:00:33 Pacific
Reply: (edit)

Solarian:

Thanks for ur reply....from a scale 1-10 I am not good in coputing....but I will try to answer ur questions....I was using windows 98 and two days ago I decided to use windows xp,no specific reason at all....so I installed windows xp after formatting, I heard from people that win xp comes with the whole package that u didn't have to bother about installing drivers...so to answer to ur questions....I can't listen to any sound, not even when I log on, not even the warning sounds,...my pc is not giving any sound....and when I tried to play music from CD....using windows media player...the error code appeared(cood11ba)....I don't know what to do...


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Response Number 5
Name: Solarian
Date: July 6, 2004 at 06:41:45 Pacific
Reply: (edit)


sabrina2:

Okay, from your original thread your using a Pentium 4, and 128MB of RAM is adequate to run XP. That suggests the other components of your PC (sound card, etc) aren't so old that XP wouldn't have drivers for them.

Try this. Click on Start, click on Turn Off Computer, click on Restart. When you see the black screen (before the moving green bar), begin tapping the F8 key. Keep tapping until you see white type on a black background. At this point your mouse will be inoperable--use the up/down keys located between the regular keyboard and number pad on the right. Select Last Known Good Configuration so it's highlighted.

Hit Enter. You may have to hit Enter twice. Now wait until the computer reboots itself. It will take a minute or two; then it will go into its standard Normal Mode. What LKGC primarily does is reinstall the drivers to a time when they were functioning properly. The driver for the sound card is one of those.

Post back and let me know your progress. Incidentally, how old is your PC and what's the make?

Solarian


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Response Number 6
Name: Sabrina2
Date: July 6, 2004 at 08:18:39 Pacific
Reply: (edit)

Solarian:

I tried as you have told me and there is still no sound. But a little while before I trie to install a sound card drive and it worked! BUT this solution brought another problem----- my pc started to restart itself!!! So for the time being I went to the device manager to check if there was a conflict and there was no problem....plz help.


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Response Number 7
Name: Solarian
Date: July 6, 2004 at 08:49:16 Pacific
Reply: (edit)


Sabrina2:

You wrote: I trie to install a sound card drive and it worked! You've got your sound back--great! Now your PC is restarting itself. It's doubtful there's any connection between the two.

Question: After you installed XP, did you go to the Microsoft Update site and install all of the critical updates? It's extremely important because, without them, your computer is highly vulnerable to Internet attacks and malware. One of those malwares is the Sasser Worm, which will cause your computer to continuously restart. So if you haven't already, get your updates here:

Microsoft Updates

After you've installed the updates, go to this site to have your computer examined for the Sasser Worm. If you have it, there are instructions on how to remove it.

Microsoft Sasser Test

Finally, if you don't have a firewall installed and running anti-virus software, you should--and soon.

Post back. 8-)

Solarian


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