Error 1706

Medion pc / Md 1892
May 20, 2009 at 19:48:12
Specs: Windows XP
When I boot up my computer, Windows Installer tries to install Roxio Media Manager 9, and asks for the CD-ROM disc, which I do not have. I think one or more of my installed programs may need this program although I don't know which. I get Error Code 1706, which is also repetitive, and I can't get rid of it. It and the installer keeps popping up. Can't cancel or close. I can't install anything, because this thing keeps running. It is annoying and perplexing. I am not that computer literate so to do something randomly is scary. I don't know how this request to install was initiated. I don't know what to do about it. How do I determine that I need it for other programs, how do I stop the recurring request for which I have no CD-ROM disc or install without one? I've tried rebooting (too many times) but it continues to happen every time I start up my computer.

Can anyone tell me how to resolve this problem?
Thanks,
Troubled in AC



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#1
May 21, 2009 at 01:49:56
Recharge, pure SWAG, sounds to me like Roxio installed a trojan which puts up the prompt each time. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.

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#2
May 21, 2009 at 13:19:17
Because the installer kept running, I couldn't install superantispyware.com. So I went to Windows Install/Remove program and deleted the file that was listed there. I rebooted the computer and it was gone. But I plan to install superantispyware. Could you tell me anything about PCTools.com and Windows.FixingTool.com?

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#3
May 21, 2009 at 14:19:28
Trojan may have nothing to do with the problem you are experiencing. I suggest you read THIS to better understand what is Error 1706.

i_Xp/VistaUser


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#4
May 21, 2009 at 20:13:31
Thank you. I have a better understanding.

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