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Error 1606 while installing HP

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Name: Ashraf999
Date: April 13, 2009 at 08:14:15 Pacific
OS: Windows XP
Subcategory: Installation
Comment:

I am getting frustrated!!. I tried in vain to install an all-in-one HP printer on my XP PC and I always get "could not access network location '%allusersprofile%\start menu\programs\startup" I went through many of suggestions for registry and registry fix programs with no luck. I was able however to install it on my laptop. The startup directory for all-users can be accessed with no problem. I am also admin on my machine.

Any ideas?

Thanks in advance



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Response Number 1
Name: Chuck 2
Date: April 13, 2009 at 08:32:52 Pacific
Reply:

Just a guess, not sure, see if the following directory exists ---

C:\Documents and Settings\All Users\Start Menu\Programs\Startup


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Response Number 2
Name: Ashraf999
Date: April 13, 2009 at 10:19:30 Pacific
Reply:

Yes the directory exists


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Response Number 3
Name: Chuck 2
Date: April 13, 2009 at 16:26:08 Pacific
Reply:

This may be something to ponder, even though you may not have upgraded ---
http://support.microsoft.com/kb/315352
Error message when you install a program: "Error 1606. Could not access network location...


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Response Number 4
Name: Ashraf999
Date: April 14, 2009 at 01:37:00 Pacific
Reply:

Finally SOLVED!!!!!

The culprit is the "Type" of "Common Programs" and "Common Startup" at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.

They were supposed to be "REG_EXPAND_SZ" and not REG_SZ just like the other entries. So I had to delete those two and replace them with the accurate types before restarting and running the HP software again

It took me long hours to figure that out!!!


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