erasing hard drive

Acer / Travelmate 2480
April 7, 2010 at 13:02:20
Specs: Windows XP
I used an eraser program on my laptop hard drive and now the message comes up "loaded needed dlls for kernel" it will not boot from cd xpro install disc. What do I do?

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April 7, 2010 at 13:09:24
Ouch. I might be wrong but if you erased it that could be the reason.

How does the owners manual say to restore the system back to the OEM state?

Before you attempt that, you may be able to recover some data. There are some bootable cd's that can undelete files. I think a cd called testdisk may do that or see;s products.

As to why it is not bootable we'd need more info. What happens when you try to boot from cd?

Playing to the angels
Les Paul (1915-2009)

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April 7, 2010 at 13:49:53
Go into the BIOS & make sure the CD drive is listed before the HDD in the boot order, then boot off the XP CD & make sure to "press any key to boot from CD..." when prompted. If you don't press a key at the prompt, the system will bypass the CD & move on to the next bootable device.

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April 7, 2010 at 13:50:35
I don't care to retrieve any information on HD. I just want to reload XP and Microsoft

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Related Solutions

April 7, 2010 at 19:35:01
See response #2. Make sure CD drive is first in boot order, boot to CD and select custom and format the drive to have a clean slate in which to install completely clean. Depending on your hardware (including recent upgrades) you may need drivers that are not on your XP CD.

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April 8, 2010 at 06:12:25
I have tried to change order of boot, trying to make cd 1st, but all I get is a bell/sound and nothing happens. ? I am not getting a prompt of hitting a key 1st?

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April 8, 2010 at 10:48:19
What make/model is the laptop?

What type of CD do you have - full/upgrade version, or Recovery disk?

It may well be that you don't need to the CD but can use a *hidden" recovery partition (at the start of the drive) to restore to system factory gate condition.

Make/model of laptop determines how you do this...; and the instructions are usually in the user-manual too...

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April 8, 2010 at 11:16:25
Acer TravelMate 2480 ... I'm using a Microsoft Windows XP Professional Service Pack 2. It also says on the CD Sept. 2004 Windows Client: Business. I don't have a user manual...

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April 8, 2010 at 13:01:57
You can download a copy of the manual here - from Acer support.... Have a read of the later section(s) related to recovery etc...

It seems from the manual that one is advised to make a restore disk set when one first receives the kit: sadly many don't...

Not familiar with Windows Client: Business... but a general trawl/search out there suggest it's NOT an actual XP setup disk; rather an M$ applications disk of sorts - for developers, deployment etc?

If you view contents of the disk you have on a working system... do you see an i386 etc. folder; and the "usual" XP stuff one normally finds there? I somehow think you may not if I'm correct about the disk you have?

Which means either somewhere you (may) have a home-made recovery disk set; or you will have to secure a proper XP disk?

Possibly you may be able to secure a recovery set from Acer (if ever they made them for that model)? They did advise (usually) most laptop users to make their own disks; but also in many cases also provided a set on delivery as well (I have a set for an Aspire 1690 series).

This Acer site has a link to a possible "eRecovery CD purchase..."

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April 9, 2010 at 06:00:15
thanks....I got it are the greatest

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April 9, 2010 at 06:15:51
thank you for post back - but what did you do to achieve it?

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April 9, 2010 at 06:39:36
I had the wrong the right one thanks again

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