Epson TM-T88IV

December 1, 2008 at 05:18:58
Specs: WinXP, 3GB
I have problem installing my Epson TM-T88IV printer. The Epson APD installation worked well and I got an icon in Printers and Faxes. The problem is that the status is "Not Available".
And when restart computer its printing Question(?) marks continuously until we make off the printer.I am using printer parallel port on LPT1. What went wrong..........?


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#1
December 1, 2008 at 05:59:55
Make sure that the print spooler service has started. Start, run, services.msc

Stop and start it again.

And make sure that the firewall isn't blocking it.


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#2
December 1, 2008 at 08:10:47
Parallel ports have more than one setting. You may need to set the port in the BIOS setting to whatever the Epson printer uses. That should be spelled out in the manual.

Might also be that the parallel port is not Enabled in the BIOS at all.


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#3
December 2, 2008 at 02:45:53
Yes its port is enabled and the printer spool is also enable and parallel port mode in bios is also set. but its still same printing question marks(?) at starting of computer. is there any DIP Swicth setting we have to made for the parallel port printing.

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Related Solutions

#4
December 2, 2008 at 04:46:21
Are you using a new cable or a recycled one? What mode are you trying in the BIOS settings?

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#5
December 2, 2008 at 05:37:11
yes i am using a brand new cable of 26 pin bothside male sockets.
the Bios has two setting for parallel port.
1)On Board Parallel port is 378/IRQ7.
2)Parallel Port Mode is ECP+EPP.

---On Board Parallel port options are
Disable,378/IRQ7,278/IRQ and 3BC/IRQ7
---Parallel Port options are
SPP,EPP,ECP,ECP+EPP and Normal.


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#6
December 2, 2008 at 05:46:34
As I stated in my first response you need to find out from the manual which setting is to be used.

Even though the cable is new it still could be the wrong cable. Look at the numbers imprinted in the cable and verify in the manual you have the correct cable type.

The message you receive indicates to me that the printer is installed correctly but has no connection.

Have you looked in Device Manager to see how the parallel port is showing there?

Have you installed the software that is needed to use the printer?


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#7
December 2, 2008 at 06:14:18
http://www.restaurantplus.com/epson...

Read question #3. ^^^


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#8
December 2, 2008 at 06:45:18
I am not using Serial cable,its parallel port and parallel cable i am using. its still pringting question marks(?) at startup of computer......still same...manual not have any details of parallel cable setting....i have download from internet manual but....Switch are looks OK

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#9
December 2, 2008 at 09:04:14
Did you check Device Manager? If in fact the manual doesn't address the port settings or cable type you might contact epson.

Are you using a standard computer or a Point of sale machine?

Below is from the link that guapo provided.

"10. Why is my printer not printing in parallel mode?

Answer: When installing a TM printer with a parallel interface, if the printer prints garbage, stops printing in the middle of the print job or doesn't print at all, try changing the parallel port mode in the computers BIOS from ECP to Standard or Standard Bi-Directional.


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