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Envelope not printing

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Name: GANESAN KRISHNASWAMY
Date: March 21, 2009 at 07:00:39 Pacific
OS: XP HOME
CPU/Ram: 240GH2/2.56
Product: Dell / Inspiron 1100
Subcategory: General
Comment:

I am only a user of computer. I have Dell Inspiron 1100 (window xp)connected to Dell photo printer 720. The printer is not printing envelope addresses though it prints letters. I have tried from" print an envelope" the size and chose orientation. Please help me solve the problem. Please give me step by step instructions for layman.

Thanks,

Ganesan

K.GANESAN



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Response Number 1
Name: OtheHill
Date: March 21, 2009 at 08:15:05 Pacific
Reply:

So, what does happen? Where are you selecting envelope? From your word processing program or printer options?

BTW, this is obviously a Office Software issue and should have been posted there.


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Response Number 2
Name: GANESAN KRISHNASWAMY
Date: March 21, 2009 at 13:12:52 Pacific
Reply:

OtheHill
I use Word,Tools-Envelopes and labels to print envelopes.Though the envelopes moves down and the printer makes noise like printing, there is no printing on envelope.
Thanks,
Ganesan

K.GANESAN


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Response Number 3
Name: OtheHill
Date: March 21, 2009 at 14:47:15 Pacific
Reply:

Check the font color for one thing. This printer prints paper fine?

You may not be sending anything to print. Are you highlighting the text you want printed or going off a list?


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Response Number 4
Name: GANESAN KRISHNASWAMY
Date: March 21, 2009 at 16:24:28 Pacific
Reply:

OtheHill
The font color is ok.The pritnter prints letters fine. I select the the "To: address" and then use tools-envelopes-labels-print.
No success!
Ganesan

K.GANESAN


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Response Number 5
Name: Chuck 2
Date: March 22, 2009 at 05:04:20 Pacific
Reply:

You say
the printer makes noise like printing, there is no printing on envelope

I am thinking that a setting is wrong somewhere.
What I would try is to make all the settings you want,
then use a full size paper, 8.5x11, to print on.
That should show you where and how its printing.
Then place the envelope at that spot for printing.

Also I find that since Envelopes are thicker, they
tend to slip and slide when being feed into a printer. Therefore they get out of place.


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Response Number 6
Name: GANESAN KRISHNASWAMY
Date: March 22, 2009 at 13:37:29 Pacific
Reply:

OtheHill
Sorry it is not working. Strangely I saw similar complaint on Dell community forum unanswered.
Thanks for the trouble you have taken.
Ganesan

K.GANESAN


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Response Number 7
Name: OtheHill
Date: March 22, 2009 at 14:09:25 Pacific
Reply:

Did you try the suggestion made by Chuck 2?


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Response Number 8
Name: GANESAN KRISHNASWAMY
Date: March 22, 2009 at 18:29:28 Pacific
Reply:

Chuck 2
OtheHill
I tried all the settings suggested by Dell printer 720. Envelopes do not print.Letters ofcourse print.
I think I will have to change to new printer.
Thanks again for all the help.
Ganesan

K.GANESAN


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Response Number 9
Name: OtheHill
Date: March 22, 2009 at 19:01:27 Pacific
Reply:

What Chuck 2 suggested was to set the printer to print an envelope BUT actually run letter size paper through instead.


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Response Number 10
Name: GANESAN KRISHNASWAMY
Date: March 23, 2009 at 06:05:53 Pacific
Reply:

Chuck 2
OtheHill
Nothing is printed when the printer is set to print envelope on plain paper as well.
Sorry to bother you with my problem.
Thanks,
Ganesan

K.GANESAN


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Response Number 11
Name: OtheHill
Date: March 23, 2009 at 06:48:30 Pacific
Reply:

Are you actually copying the address into the boxes? That is what you need to do.


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Response Number 12
Name: GANESAN KRISHNASWAMY
Date: March 23, 2009 at 07:16:13 Pacific
Reply:

Chuck 2
OtheHill
I select the To: address in the letter to be written and open tools-envelop-labels where the selection gets copied. Do you suggest cut paste?
Ganesan

K.GANESAN


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Response Number 13
Name: OtheHill
Date: March 23, 2009 at 07:23:06 Pacific
Reply:

Don't use CUT and paste. Use COPY and paste. Or simply type in the data. If you have a master list of addresses you can assess that. Otherwise just copy from the letter. For return addresses you can type in your return address once and save as a new template. Then when you want to do envelopes use that template.


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Response Number 14
Name: GANESAN KRISHNASWAMY
Date: March 23, 2009 at 16:32:24 Pacific
Reply:

OtheHill
I tried copy paste and print the envelope. Envelope does not print.
Ganesan.

K.GANESAN


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Response Number 15
Name: OtheHill
Date: March 23, 2009 at 20:48:41 Pacific
Reply:

What version of Word do you have.


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Response Number 16
Name: GANESAN KRISHNASWAMY
Date: March 24, 2009 at 05:33:30 Pacific
Reply:

I have WORD 2000 on my laptop.
Ganesan

K.GANESAN


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Response Number 17
Name: reza_nori2001
Date: April 25, 2009 at 13:02:48 Pacific
Reply:

I have the same problem it prints every things except envelopes.


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