Hi all, This is yet another problem with the built in file encryption on Windows XP professional. I have searched all through this forum and cannot find any like to this. So here is the problem... A local user who is an administrator on their own laptop had encrypted files. Everything worked fine. Then the user changed their windows password, NOT THEIR USERNAME, just their password. Now they cannot access their encrypted files. They can see the files and when they open them, the program for the file (example Word, Excel, etc.) opens but then they get a file path invalid error and are asked to check file permissions or verfiy the file path. When I log in as the local administrator, I too get the same issue. Both accounts are unable to decrypt as well, saying we do not have rights. We did NOT format HD, change users, export/import keys. All we did was change the local windows account password. PLEASE! Any and all ideas welcomed! Cheers! MATT

You as an administrator need to copy the files to a different location, you will then be able to decrypt them and copy them back for the user.

I, too, have the same encryption problem, but that solution doesn't seem to work, for me at least. Is there any other way to fix this?