To whom it may concern: This eanthology supposed virus scan program is most ungracious and persistant in attacting my computer, no matter how often I delete from my regedit.exe code, which is the supposed cure for this menance, as many other people have complained. How can we unite and ligigate this monster out of business and how can we get rid of it for now??? thank you, gene

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We apologize for any inconvenience you may have encountered with an eAnthology or Stop-Sign product; it is completely unintentional. TO SOLVE ANY RELATED PROBLEMS, AT NO COST TO YOU, please call us at 1-800-754-1204 ext. 2 and we will provide unlimited technical support until it is resolved. On occasion, partial installations of our product, improper uninstall techniques, or third-party software may make it difficult to remove our product. We have determined that several programs that are marketed by other companies for removal of adware or spyware may specifically target and attempt to disable our software. Our software is not adware and it is certainly not spyware. Because Stop-Sign is designed to resist attacks from viruses that try to remove anti-virus software, these removal attempts are usually unsuccessful, and these other programs may damage Stop-Sign to the point that it can no longer be uninstalled properly through the normal Control Panel Add or Remove Program process. If you encounter this problem, you can use the Uninstaller link below or call our help number, 1-800-754-1204 ext. 2, for assistance. To automatically uninstall Stop-Sign/eAnthology, you can use the following URL address. This program will work regardless of how much our software may have been damaged by an incorrect uninstall procedure. http://www.buttonware.net/pub/download/qa/AllUninst.com Our free trial software is provided as shareware - a service for consumers to determine if their computers are infected. This trial version is provided free, in hopes that people will like it enough to become a paid customer and to keep their computer free from additional threats. eAnthology and Stop-Sign may have received a bad reputation because some time ago, we were bundled in opt-out form with other software. We stopped doing this almost one year ago. eAcceleration is currently in the process of becoming a vendor level member of COAST (Consortium Of Anti-Spyware Technology vendors). You can read more about COAST at this location: http://www.coast-info.org. There are also claims that our software delivers popups. WE DELIVER NO THIRD PARTY ADVERTISING POPUPS. We do provide a page that shows the results of the virus scans and they are shown after each scan, followed by a shareware offer page. IF THE SCANNING FUNCTION IS TURNED OFF IN THE SCANNER SETTINGS, THESE PAGES DO NOT APPEAR. During install, there is a dialog that is shown that allows the user to turn off the automatic scan. After install, you can access the settings panel of the scanner and either reduce the frequency of the scan or turn off the "Automatic Scan" altogether. However, because 20-50 new viruses are created every day, we do not recommend that people turn off the automatic scan altogether. In free trial "shareware" mode, our eAnthology "Software Station" interface will show up every few days, primarily to inform our users of the many helpful features that come with eAnthology. This is not a Popup; it is just a dialog box that can easily be closed. It is standard practice for shareware programs to display something similar to encourage subscription or purchase. If you have any other questions, we are available 7 days a week: 1-800-754-1204 Stop-Sign/eAnthology Tech Support, accessible at http://www.Stop-Sign.com Call: 1-800-754-1204 ext 2, or email: Support@eAnthology.com