|After performing a successful System Recovery on my HP Pavilion t3550uk Desktop, the DVD Drive would not recognise/play all Discs previously played. The Drive is HL-DT-ST DVDRRW GSA H21L. OS is XP Home SP3. Device Maager says the Device is "working normally"---except it isn't. |
I did all the logical things like checking Drive Letter, deleted Lower Filter values (no Upper values), cleaned the Drive(Air blast) checked connections. All Discs checked on Ext. Drive--OK! Next uninstalled/reinstalled the Driver--Firmware L702 Updated. Uninstalled/reinstalled Soft Modem/Drive. Same for Codecs. Nothing solves the problem.
The Drive plays Audio, Media CDs (but not DVDs)--ie from Magazines--it plays DVD-R (wedding photos slideshow) It will write to CD-R (Bootable CD written in PC Doctor) It wont play a DVD film ( Streisand Concert) or a DVD-Video film.
The PC Doctor tests are all passed 100% for CDs and DVDs of all types--Audio/Music CD, CD +/-R/RW DVD+/-.R/RW . Something happened at the Recovery process, before that it was perfect--played everything. Now no DVDs of any kind! According to Drive Spec. it should also Read/Write DVD-RAM, but it wont do that either.( I don't know if it did before Recovery---never required) Tried to write to DVD-RAM by unchecking "Enable CD Recording on this Drive"
in the Drive Properties--but that didn't help. and changed it back. I then noticed that the Drive name in My Computer has changed from DVD-RRW to DVD-RAM! Why is that?
Contacted HP Total Care---which produced the same suggestions as I already carried out.
Their conclusion is---the Drive has developed a physical fault, and needs replacing. I think it is Software--not Hardware, but I don't know what else I can do---apart from replacing. Don't want to do that though. It's an IDE Drive---and only SATAs are available locally.
Anyone any ideas?