Posting the EXACT name of your Laptop Computer as displayed on its case might help us a lot in finding its hardware SPECS from the manufacturer's website if available to formulate troubleshoots and avoid suggestions like switching parts with another computer, a very common and easy troubleshoot often done on Desktops:-).
Is this a CD-ROM ,DVD-ROM, CD-RW , DVD-RW or Combo drive?
Do you see that in listed as an Optical Drive in My Computer ?
Do you see it with its Brand name without any error symbols [like ? ! X ]by its side in the Device Manager ?
Do you have any Burning Program like Nero or Easy CD Creator ? in this Computer.
If you want more help, please post the above details and whether there were any changes made in the software or hardware (addition or removal) or any severe Power Fluctuations while the computer was on, prior to the present problem.
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