dvd rom wont play and cant go online

March 2, 2010 at 20:12:09
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i just bought a computer at a pawn shop. it has a cd/dvd drive but it wont play dvds or install any games for dvd rom. also im not able to connect to the internet. i was able to yesterday and today i cant. it wont even let me run command prompt. i dont know to much about computers. also im an using a phone to go online so please help. i dont have much money to spare so i cant take it to a repair store. is there anything i can do to solve this. or am i sol. oh also i have panda, but if its a virus i cant go online for it to delete it.

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March 2, 2010 at 20:52:10
summerklynn, in order to make reasonable suggestions, we must know what we're working with. Assume you can boot OK. Start>programs>accessories>system tools>system information. That'll list what you have and tell us what to recommend.
Place your cursor at the beginning of the list and click the mouse. Now place the cursor at the end of the list and SHIFT+click. That should hilite everything on the list. Hit 'PrtScn' to capture the selected items to your clipboard. Post back and simply hit Ctrl+V to paste the clipboard into your current post. Given that info, we can help you.
Ed in Texas.

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