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DVD reads only CDs

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Name: aakalp
Date: January 12, 2005 at 08:29:25 Pacific
OS: windows XP professional
CPU/Ram: 256MB SDRAM
Comment:

i had bought a compaq desktop pc presario 5000 series in 2000 with a 16X dvd-rom.the bundled software included win-98 operating system.everything was working fine till i upgraded my operating system to win-XP,the dvd-rom is playing only CDs when i checked its properties i found that by default it has been configured too play music files only.can someone help me.i was'nt able to find any help at hp customer care support.

I am an MBA in Finance and had done my grads in Mechanical engineering



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Response Number 1
Name: OtheHill
Date: January 12, 2005 at 08:45:33 Pacific
Reply:

The first thing to try is to remove the drive from Device manager and let windows re-install it.


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Response Number 2
Name: Chuck 2
Date: January 12, 2005 at 08:49:40 Pacific
Reply:

Maybe something in this for you:

Cannot Play a DVD in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310436


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Response Number 3
Name: KapnKrunked
Date: January 12, 2005 at 10:15:56 Pacific
Reply:

Check your email. Compaq/Mediamatics upgrade file sent



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Response Number 4
Name: Sabertooth
Date: January 12, 2005 at 11:11:24 Pacific
Reply:

You need a third party software DVD decoder to enable XP's native DVD support.

B4 you criticize a bigger man, walk a mile in his shoes. That way, you're a mile away, and you have his shoes.


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