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DVD drive won't work
Name: Lisa Date: June 23, 2002 at 15:59:27 Pacific
Comment:
I have a Dell Inspiron 4100 and the dvd drive won't work. In the device manager it says:"Windows cannot load device driver for this hardware. The driver may be corrupted or missing.(code39)". I have checked the dell website but since I can't use the drive to reinstall anything from cd-rom I don't know what to do. Is there somewhere I can download the driver? Any suggestions would greatly be appreciated!
Name: easycd Date: June 23, 2002 at 17:56:47 Pacific
Reply:
support.microsoft.com q314060
delete the upper and lower filters
hklm software microsoft current controlset control etc.
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Response Number 2
Name: Richard Gladwin Date: June 24, 2002 at 04:25:30 Pacific
Reply:
Sorry no suggestions but I just have had the same thing happen to my two cd drives. Windows said it is protecting itself by not loading the drivers. Likewise I cannot reinstall the drives because I cannot use the cd drive. I have been to the manufacturer's website but the drivers do not seem to help. They just tell me what I already know which is that it cannot find my CD Drive. PLEASE HELP!!!!
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