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DVD Drive does not recognize disc

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Name: Gerald Rosh (by roshge)
Date: August 6, 2008 at 00:17:07 Pacific
OS: winXP Home sp2
CPU/Ram: pentiun 267GH/512MB
Product: Medion
Comment:

My DVD ROM Drive-(IDE DVD-ROM 16X)-no longer recognizes any DVDs or CDs.
This started about 1 week ago.
Device Driver shows that the IDE drive is working properly.
My external DVD drive works fine.

THANK YOU FOR YOUR HELP !!!!!!

Gerry



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Response Number 1
Name: lurkswithin
Date: August 6, 2008 at 00:42:40 Pacific
Reply:

If you use InCD then I suggest removing it. Use the add/remove program to do so.

If you have Nero then this might be caused by a nero driver not working properly and you will need to uninstall nero and reinstall it.
If it still refuses to work, then the upper and lower filters need to be removed from the registry key!
start > run and type

regedit

press enter

and in the tree navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and delete both the upper and lower filters by double clicking them and selecting delete entry! then close out everything and reboot.

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Response Number 2
Name: trek1701A
Date: August 6, 2008 at 18:15:58 Pacific
Reply:

Have you tried using a cd/dvd lens cleaner in your drive? If the cleaning disk doesn't spin then the drive might be toast.


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