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dsl disconnecting when system idle
Name: Sally Date: September 11, 2003 at 07:43:30 Pacific OS: XP Home Edit CPU/Ram: P4/521RAM
Comment:
Could somebody please help me. My dsl connection keeps disconnecting when my computer sits idle. Is this an ISP problem or is there something wrong with my settings. This problem has only just started this last week or so. I know the ISP kicks me off every 24 hrs for updating the logs. If I'm at the computer the connection stays alive, it is only when I leave it to download from my mailbox does the problem arises. A person has to sleep...lol. Any advice would be greatly appreciated.
Oh if of any value my system is running behind a firewall (EZ) and has Norton systemworks 2003 on it.
Name: Mike Date: September 11, 2003 at 07:49:25 Pacific
Reply:
I don't have DSL, but I thought it was sold as an 'always on' connection. If it's disconnecting, I'd ask the ISP if they have an inactivity timeout.
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Response Number 2
Name: Sally Date: September 11, 2003 at 08:03:52 Pacific
Reply:
Thankyou Mike for that clue. I rang the ISP and my settings needed just a little tweeking. Every thing seems honkydorey now. Much appreciated. Blesssings Sally
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