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Driver access denied

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Name: problematic
Date: July 22, 2005 at 23:32:21 Pacific
OS: XP sp2
CPU/Ram: AMD Sampron 2500
Comment:

Hi i recently did a repair installation of windows xp sp2 because i would occasionly get the blue screen of death, after finishing installation i found i didn't have any sound, i checked my devices and sure enough my SoundBlaster Live audio device had a exclamation mark next to it. I looked at the properties and found that there was no driver installed, so i put the cd in and tried to install the drivers. From the cd it appears to work( installation goes with no error, then asks you rebbot) but it appears that did nothing cause there are still no audio drivers installed. From the device manager it locates the driver thewn starts to copy it accross but thenb comes up with a message saying it failed because access was denied. Can someone please help me?



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Response Number 1
Name: RTolbertson
Date: July 22, 2005 at 23:44:33 Pacific
Reply:

You need to uninstall your old drivers and reboot your computer before attempting to re-install new drivers


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Response Number 2
Name: Problematic
Date: July 23, 2005 at 21:55:39 Pacific
Reply:

But it doesn't have the option to do that cause there are no drivers for it at the moment


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Response Number 3
Name: Problematic
Date: July 23, 2005 at 22:17:26 Pacific
Reply:

actually i see what u mean now and i did that but it still won't install. When u restart it says detected new hardware, then comes up saying there was an error installing new hardware because access was denied


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