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Drive 0 not found! Help please.

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Name: roberthanleyphoto
Date: February 21, 2009 at 20:00:18 Pacific
OS: Windows Vista
Product: Dell / Demension e510
Subcategory: Hardware Problems
Comment:

Hey everyone. I am getting the Drive 0 not found: Serial ATA, SATA-0 error message. I have checked to see if the connections are all good but I see cords hanging around etc and dont know much about them so I will post photographs to see if you can tell if I am missing something. I also dont have a disk to reinstall windows xp either. Where should I go from here. My parents seem to think its from a virus, they always do. If everything looks connected right whats the next step. If all else fails should I just buy a new hard drive and it should work? Thank you so much in advance.


http://i8.photobucket.com/albums/a3...


http://i8.photobucket.com/albums/a3...



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Response Number 1
Name: aegis1
Date: February 21, 2009 at 21:19:54 Pacific
Reply:

Look on the left side and you will see a multicolored bunch of wires hanging down. Towards the bottom it looks like the connector at the end of the cable might be loose and not connected to the hard drive.


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Response Number 2
Name: roberthanleyphoto
Date: February 21, 2009 at 21:36:32 Pacific
Reply:

Here is a larger photo. If it is the wires you are talking about the bottom is not connected but about an inch above it is connected to something. Thanks so far! I cant wait to get this thing fixed.

http://i8.photobucket.com/albums/a3...


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Response Number 3
Name: Jennifer SUMN
Date: February 22, 2009 at 06:47:56 Pacific
Reply:

Plug the power into the drive on the bottom. Then, check the other three cables to make sure they're secure.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 4
Name: roberthanleyphoto
Date: February 22, 2009 at 09:03:15 Pacific
Reply:

Im really new to this stuff. I dont know which cord is which. The hard drive is on the bottom left right? At first I thought it was on the top left lol. Dont laugh. Thanks again.


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Response Number 5
Name: aegis1
Date: February 22, 2009 at 10:37:39 Pacific
Reply:

"If it is the wires you are talking about the bottom is not connected but about an inch above it is connected to something."

It looks like you have 'two' drives in the bottom left. The connector "about an inch above" is connected to the top drive. The bottom connector has come loose from the bottom drive.


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Response Number 6
Name: roberthanleyphoto
Date: February 22, 2009 at 10:52:54 Pacific
Reply:

Here is a better view.

http://i8.photobucket.com/albums/a3...

it makes a little click noise every few seconds.


Its windows xp not vista btw.


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Response Number 7
Name: Jennifer SUMN
Date: February 22, 2009 at 12:41:30 Pacific
Reply:

So, you have one hard drive. Make sure the computer is turned off and the power cable is unplugged from the back.

Unplug both cables on your drive (yes, bottom left) and plug them back in...Keep the power connector (the one with the colored wires) and the blue connector straight. Do not try and connect them at an angle. They will fit only one way.

A clicking noise is bad. It means the drive could be dying. This looks like a Dell to me. Look on the back of the computer. There's a white sticker there with the Service Tag number of the machine. Go here: http://support.dell.com/support/top... and enter the Service Tag number. If the computer is still under Warranty, you can order a Warranty replacement Hard drive.

Just an FYI, your CD/DVD drive is at the top left bay (the openings in the front are bays). The third one down is the floppy drive. The component in the upper-right hand corner is the power supply.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 8
Name: roberthanleyphoto
Date: February 22, 2009 at 13:25:02 Pacific
Reply:

Thanks Jennifer. I think I will just have to buy a new drive. It is not under warranty still :(

Would this one work? If so what would I have to do after installation. http://www.bestbuy.com/site/olspage...


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