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Does your system reboot by itself....?

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Name: J2S
Date: November 17, 2001 at 16:50:18 Pacific
Comment:

okay, this is a common problem, but before you do anything drastic let me tell you what is happening, and (hopefully) how to fix it.

When most windows systems encounter an error (often as a result of a bad driver) it will display a blue screen of death (the real name for this is a STOP error). However when Windows XP encounters an error it will restart itself, rather than "hang" on the blue screen. To stop windows XP from rebooting all the time, you need to figure out what is giving XP the error. This is pretty easy:

First things first. You need to change your system properties and un-check the "Automatically re-start" tab. Don't worry it's easy. To do this click on Control Panel -> System -> Advanced, then click on the Start-up and Recovery Settings button. Then uncheck the tab mentioned above.

Okay, this is what you just did: you told your computer that you would rather see the blue screen of death when you have an error. Your computer will not restart itself at random times anymore. Rather you will see a blue screen with strange numbers and information on it. This is pretty important stuff to know if you want your computer to stop rebooting. You'll have to manually restart your computer, but at least you will see why your computer has reached an error.

Write down the info and post it on here, then someone can tell you what is going wrong. And how to fix it so you'll never see the screen again. Often the culprit is a bad driver. Because XP is still so new, some companies are behind on updating their drivers, so they don't work really well with XP right now.

Now, here are some pretty good rules of thumb to go by:
If your system reboots when you try to use your modem...you probably have a bad modem driver.
If your system reboots when you try to use your scanner...you probably have a bad scanner driver.
You get the idea by now i think.
Just change your system properties so that windows tells you what is wrong rather than restarting itself, and tell us if you don't understand it, and you'll be off and running in no time.

By the way, if your system restarts when you try to shut it down you probably have an error in your shut down procedure. (Or Roxio Burning software:) Try to get the stop error screen so we can find out why that happens.

Good luck, and let us know. :)



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Response Number 1
Name: rk
Date: November 17, 2001 at 19:12:11 Pacific
Reply:

Hello,

Just thought I'd let you know that I had that re-booting problem when I first installed Windows XP. I traced my problem to be Easy CD Creator 5.0 Platinum. The problem has since been solved by completely removing Easy CD Creator, re-installing , applying the 5.02 patch and then last but not least applying the XP patch -- do NOT reboot the computer before the two patches have been applied. I'm not sure if your problem might in any way be due to this, but hopefully you can try this if it is applicable in your situation. Good Luck!


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