I have a Dell latitude D505 laptop running WinXP Pro. My ISP is waitrose.com and I'm using a D-Link DSL-G624T wireless router. When I first set this router up with the waitrose broadband I had trouble accessing the internet. I was told to change settings in the TCP/IP properties for the network connection. I changed it from "obtain DNS server automatically" to "use the following DNS server addresses:" 80.189.94.2 and 80.189.92.2. This works fine, I can access the internet with these settings. BUT, everytime I go somewhere else (eg someone else's house) and try to access internet there I have to change the settings back to "obtain DNS server automatically", otherwise I can't use their internet. When I get back home I have to reset it again to the above DNS address otherwise mine won't work. (This is the same for both the wireless and the ethernet connections). This is really annoying and I'd like to leave it on the automatic setting all the time. I've been told by Waitrose tech support that the automatic setting should work ok. Also if another computer accesses the internet from my home, using my router, my ISP etc, they do NOT have to change the DNS settings, they can leave it on automatic and it works ok. So what's going on? Is there something wrong with my computer? Please help! Thanks

If you leave it on obtain auto, what does it give you for DNS servers? Do an ipconfig /all in a command prompt and post the output. The significant problems we have cannot be solved at the same level of thinking with which we created them.

OK, I changed it to auto, then I got this info a different way to ipconfig /all, but I think it gives the same info: IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Server: 192.168.1.1 Lease Obtained: 23/01/2008 16:19:08 Lease Expires: 23/01/2008 17:19:08 DNS Server: 192.168.1.1 WINS Server: When it's working it gives this info: IP Address: 192.168.1.4 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Server: 192.168.1.1 Lease Obtained: 23/01/2008 16:27:21 Lease Expires: 23/01/2008 17:27:21 DNS Servers: 80.189.94.2, 80.189.92.2 WINS Server: (To save me time changing the settings back and forth I've put the auto settings on the wireless connection and the forced DNS settings on the network card. I've now disabled the wireless and am using network card with cable plugged in to access the internet). NB If I go to the router it says the DNS servers are 80.189.94.2 and 80.189.92.2.

That should work, the router acts as your DNS server and just fwd's it thru to the 80.189.94.2 and 80.189.92.2. I don't know why it wouldn't work on your computer but others that use your LAN it does. The significant problems we have cannot be solved at the same level of thinking with which we created them.

Oh that's a shame. The tech support at Waitrose didn't know either, and said it's a problem with my computer (which is right I guess as other computers work ok). Thanks for trying anyway. If anyone else can help me with this I'd be very grateful. Thanks very much. PS One other thing that could be releveant: the computer has real problems working if I try the auto setting, it has problems sometimes even getting into IE, and often hangs. Don't know if this is relevant or not.

You could try ripping out the tcp/ip protocol stack and reinstalling it. Don't know if that will do ya much good though. The significant problems we have cannot be solved at the same level of thinking with which we created them.

What do you mean, how do I do that? I have cleared the tcp/ip settings (I think that's what this does...) by going to Start/Run: netsh int ip reset resetlog.txt This got rid of the DNS server settings (and other things I guess), this didn't work, and I had to put the DNS server addresses back in again for the internet to work. Is this what you mean, or is it something else?