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diskeeper boot time defrag problem

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Name: kkiiji
Date: May 15, 2005 at 11:29:48 Pacific
OS: windows xp pro
CPU/Ram: p4 2.4 ghz/1 gig
Comment:

i tried using diskeeper 9 pro to boot time defrag my computer fully, and during the process, on stage 4 moving data files, it gets stuck at 99% complete. it's been like this for hours....anyone got any idea what's going on? please help.



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Response Number 1
Name: Rich Mentzel
Date: May 15, 2005 at 11:34:47 Pacific
Reply:

I know this was problematic in version 8.0 so I would not even have used it in 9.0...this isn't a necessary process anyway.
Can you stop it? maybe reboot or something and then consult Executive who has some pretty decent tech support if it is stuck!


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Response Number 2
Name: kkiiji
Date: May 15, 2005 at 11:44:20 Pacific
Reply:

decent tech support huh?
i'll try that out.
i don't really wanna stop it cause well, the busy light/sound is still on, so it's doing something..if i stop it it might mess up my files hehe.
well i'll call them and see what they say.


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Response Number 3
Name: kkiiji
Date: May 15, 2005 at 11:50:55 Pacific
Reply:

ya this ain't good..
i only have the trialware version..
no good tech support there :(
well does anyone think stopping the process while it is still working on something is wise?
I mean i'm really not being impatient, it's been 99% for at least 3 hours.


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