Hello, For the last 6 hours I have been trying to format my HDD, and re-install my windows xp copy. The problem is: When I try to format, it formats till 100% but the data is still there!!! i tried disabling the GOBACK program (by pressing ctl+alt+g, but it would not disable itself. i cannot go into my windows because everytime I restart, the goback screen appears and STALLS on "Please wait..." I cannot access any menus while pressing spacebar either! is there a HARD way to remove MBR and FORMAT my HDD?? or any way to disable GoBack?? -BC

hi, is this the harddrive from the laptop??if so maybe it has bad sectors on it.for formatting i always use a win 98 bootdisk it looks for bad sectors before wiping disk clean.try formatting with a win 98 disk see if the same problem occurs. keltik

Writing zeroes to the drive with something like Powermax should remove it Life is hard; it's harder if you're stupid. -John Wayne

GoBack has to be uninstalled for xp to load. add/remove programs. when I ran the XP compatibility test before installing, the print out said my version of GoBack was NOT compatible with XP. After removal ,I still had to do a search for GoBack folders and remove manually. After removing EVERY reference to GoBack, XP installed like a charm

From Symantec: Note that some computers require that you hold down the Ctrl+Alt keys while rapidly tapping the G key. Press F to force the removal of GoBack from the master boot record. Not sure if that's what you'd already tried Life is hard; it's harder if you're stupid. -John Wayne

jboy: that is exactly what I did! david: i cannot access command prompt at all. so I cannot delete any goback folder or file. and NO I cannot get my computer to start.... even in safemode! -BC