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dim display mystery

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Name: norticred59
Date: June 4, 2009 at 20:17:15 Pacific
OS: Windows Vista
Product: Gateway / E6100
Subcategory: General
Comment:

Hi all,
I'm totally baffled by this dim display problem. If you look very carefully, you can see stuff on the screen but it's like you're wearing extremely dark sunglasses. In this order, I replaced the monitor and cables, video card, system restored from previous month & then I yanked the HD and put it in a twin pc... display still messed up. When you turn on monitor, it will flash for a nanosecond in true color and then dim again. Also, if left on, display will come back (takes a couple of hours). Also of note, the (original) pc time & date went crazy during origial display crash. In system event logs shows all well 6/2/09 then jumps to 1969, next 1970, then 2033. Date has been fine since I reset it. To say I am baffled is an understatement. cpu 3.0mhz, 1gb ram/xp sp3 (sp3 has been running for several months without incident. PC is in cubby and have metered outlets - all ok. Also of note, dim display through entire boot up process not just windows load. Thoughts? Suggestions? Sympathy?



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Response Number 1
Name: RTAdams89
Date: June 4, 2009 at 20:32:46 Pacific
Reply:

You didn't mention what type of display you have (CRT or LCD). If it's an LCD, the backlight is probably burnt out. Take it to a pro, or buy a new one.

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

Paid Tech Support: Black Diamond


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Response Number 2
Name: norticred59
Date: June 5, 2009 at 05:19:43 Pacific
Reply:

LCD & that's the first thing I replaced (and yes I made sure it was a working monitor before I hooked it up to the problem pc).


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Response Number 3
Name: RTAdams89
Date: June 5, 2009 at 10:34:23 Pacific
Reply:

So, to make sure I have this straight, you have two identical PCs. #1 has this dim screen issue, #2 does not. You moved the hard drive from PC #1 to PC #2, and then PC #2 has a dim screen. Is that right?

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

Paid Tech Support: Black Diamond


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Response Number 4
Name: norticred59
Date: June 5, 2009 at 10:43:57 Pacific
Reply:

Yup. McAfee scan - clean. Superantispyware - clean. Power configuration standard. Defies logic right?! This morning the display fixed itself after being on for about an hr. No events of note in the system logs... at a loss & hate not knowing why...


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Response Number 5
Name: RTAdams89
Date: June 5, 2009 at 11:31:09 Pacific
Reply:

The fact that the screen is dim through the entire boot up process, indicates it is a hardware problem. Since the only piece of hardware in common between the two systems when they display this behavior is the hard drive, the hard drive must be bad. I cannot explain why this would affect your screen though.

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

Paid Tech Support: Black Diamond


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