Desktop, no icons, no taskbar

October 16, 2009 at 10:20:07
Specs: Windows XP HOME
I picked up an antispyware virus the other night. Tried booting from CD, which then reinstalled Windows XP for me. Finally got into Safe Mode, ran the antivirus program and eliminated the virus. Now when I log in, the XP CD wants to activate, but when the user account opens up, there is nothing there but the wallpaper. No icons. No taskbar. CTRL-ALT-DEL does nothing.

I can get into it by Safe Mode still. Any help would be appreciated. Thanks!

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October 16, 2009 at 12:04:28
#195 on the right at the best website on this planet
might fix it.

(edit) Note: computingnet is a close second :-)

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October 16, 2009 at 22:31:59

Just try this :
Right-click on the desktop and make sure there is a check
mark next to show desktop icons, if there isnt click on it, this
should solve your problem.

If it DOESN't work:
Thats the solution:

1) end following process: sysu.exe
2)delete following folder: C:\Programs\ddm

"Dynamic desktop media" it's an adaware!! this might cause
you all the problems!

Technology Bytes Plus

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October 17, 2009 at 08:17:17
aegis1, I tried to access your site, but it came up saying that the compression format was not supported.


I can only right click anything in safe mode, and in safe mode there is a checkbox next to the "Show Desktop Items."

I looked for sysu.exe or any program file named ddm, and I couldn't find either one on the machine.

I'm convinced this is something messed up in the registry, but I don't know what or where. Thanks for trying so far, though.


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Related Solutions

October 17, 2009 at 08:55:22
To add to what HelpingGuy123 said.
An old post I saved- Copy and Paste below.
No Taskbar or Icons on Desktop - Copy and Paste below.
Name: CheTaN
Date: November 30, 2003 at 02:12:54 Pacific

Symptom: At every boot the desktop is empty, and the only way to launch a program is through the task manager window.
The infection is detected as 'Adware.Dynamic', published by Dynamic Desktop Media.
Its an 'adware' prg requirin manual installation.
Heard of its contractions via, & (they belong to the same ring i think)
(Sheesh! risky biz :-p )
Symantec has identified it, but liveupdate (presently) doesnt detect sysu.exe, it detects as yet only Msbb.exe (Adware.Ncase) Optimize.exe (Adware.NetOptimizer) Winpup.exe (Adware.Winpup)
Adaware doesnt detect it yet either.
Anyways, so to get rid of it nicks' manual method is to b done.
But have to be careful to also clean the comps registry as well.
To get the os to continue boot upon the suspension...
a)hit ctrl+alt+del, check the processes running
b)end the process sysu.exe
Thats the easy part, now for gettin rid of it permanently (& >>safely<<),
i found a neat summary for that at one site...
1) Ctrl+alt+delete and identify sysu.exe in the processes list.
2) Close it, and go to C:\Program Files.
3) Locate the folder ddm and delete it.
4) Click on start > run and type in regedit.
5) Under HKEY_LOCAL_MACHINE > SOFTWARE remove the folder ddm.
6) Click on start > run and type in msconfig.
7) Click on the right-most tab labeled startup.
8) Scroll down and locate an entry with no command line.
9) Uncheck the box and apply all changes.
10) Reset your computer, check the checkbox for a window that comes up
saying you changed startup settings.
11) Enjoy, and spread the word.
IMP: dont forget to backup ur registry first, just in case!!
This shud do the trick, till ofcourse there is a patch released to deal with it.
I think sysu.exe particularly is a mistake, cos by not lettin the comp boot, it itself overtakes the primary function of a adware. Well atleast thats wat it seems to be.
Anyways, hope all this proves somewat useful

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October 17, 2009 at 13:54:37
Thanks, cboy, but this doesn't seem to be the answer. I've looked everywhere on my machine for sysu.exe and the related ddm folder, and neither appears anywhere. Not in the program list nor in the registry.

I can't CTRL-ALT-DEL from my normal windows, 'cuz nothing works but the wallpaper and mouse. In safe mode I can see everything, but this program doesn't show up anywhere when I look for it that way.

If it isn't this sysu.exe file, then what else could be causing this to hang up so?

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October 17, 2009 at 16:38:01
Be careful that I don't cause you to do something that will be of greater harm. Anyway since you can get into Safe Mode go to
User Accounts and create a new Administrator Account and see if it will work right. Make sure it an Administrator Acc
before you delete the old one.
Once with a Windows 98 that I worked on I took the hard drive out and put it into another computer (as a Slave) and formated it. It was wiped clean.
I than put it back into the Windows 98 PC and re-installed the Windows 98 operating system. It worked great.
I believe you said you had the Install CD, Right ?

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October 17, 2009 at 17:26:59
As suggested by aeqis 1 Kellys corner is a good place to look
if you have access to another computer.
At the top click on Edit - Find - go to the left bottom and type in
a key word like Taskbar. Click enter or Next.
If this computer is a desktop the hard drive can be put into another computer as a slave and Error Checking can be run on it. As a slave it doesn't require a restart to begin. At least it didn't when I use it. I'm not sure about sfc /scannow
I'll give the information, use it if you can.
Windows XP
It may take longer than mine running as a slave.
1. Error Checking- This takes about 35 minutes.
Start - my computer - right click local disk (C) - properties - Tools Tab -
Error checking section - Check now - check mark both boxes - Start -
This requires a restart to begin.
2. Start - Run - type - sfc /scannow - OK
Don't forget the space between c and /
You may need the Recovery CD if any thing is found wrong.
Don't insert unless asked for. Takes about 35 minutes.

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November 7, 2009 at 13:30:33
Hi! I dont know if u fixed the problem yet but my solution to the problem is as follows:

Like cboy suggested, go to, download: 117. Restore Taskbar and Start Menu, the file name is nodesktop.reg. (i hope u got another computer working as well) put the file on a disc or usb.

At the locked desktop menu press ctrl+alt+delete and press start new session. browse to the filelocation (dont foreget to select all files) click nodesktop.reg and run it. restart and it works.

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November 7, 2009 at 13:42:27
Thanks everyone. I was able to reinstall windows on a new partition, and mercifully able to save all my files by copying them over to a new folder. Had to reinstall the programs though.

The whole computer runs slower now, but I'm just relieved to have access to it again.

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