desktop is bigger than screen

March 28, 2006 at 17:51:35
Specs: XP Home SP2, 1.6Ghz with 512Mb RAM

Whenever I cursor to the right (say for scrolling a window), my cursor goes off the screen. Am constantly dragging my cursor back and forth to get it on scroll bars. Very annoying as I use only the touchpad.

Seems the physical screen size is smaller than the actual (by some 30%, but only to the right, not left, up or down).

Tried changing resolution from 1280x768, x800 and even to to 1024x768, but no visible difference except that 1024x768 results in physical display size is narrower than the LCD screen. In all settings (even ensuring the adapter setting matches resolution setting), but still the cursor ranges off the right side of the screen. Driving me nuts trying to fix the stupid machine. My neighbor warned me about buying Sony.

How does one get the actual screen size to match the physical one?

If advise is to check something in BIO, I don't know how to even access it, let alone what to look for and try changing.

All I've ever done is change resolution size using display properties. No BIO changes knowingly made.

Seems like this cursor disappearing on right side of screen began after another issue cursed me. Somehow I lost my desktop (all my program shortcuts and even the desktop folders containing crytical files are gone).

That happened when I was trying to track down why the add/remove list's (four left side) icon's were missing their label, and I chose to (grrrr) 'let windows choose the best performance for my system'.

Discovered too late that the missing labels are simply a result of choosing either "brick" or "red, white & blue" color schemes (offered in Display Properties>Appearance). Guess I discovered a Windows bug which 'removes' the add/remove list's icon labels.

As for my disappearing cursor issue, the only differences I see in 'display properties' (from that seen on recent fresh install) is that "display:" (in "settings") used to read "1.(Multiple Monitors) on RADEON IGP 345M" and now I don't see any way to make it read that again. It now only offers "1. Sony Notebook LCD (1280x800) on RADEON IGP 345M" or "Default Monitor on RADEON IGP 345M".

I've checked the display properties, settings, advanced, adapter (still same as original),

Ahhhhgh!

Regards and hap-e-trails, Steve Hopper


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#1
March 28, 2006 at 21:01:52

There must be some sort of controls on computer for adjusting size and off-center display.

May help to give Make and Model number of computer.

Changing Resolution-
1.In the Display Properties dialog box, click the Settings tab.
2.Click the Advanced button.
3.Click the Adapter tab, and then click the List all modes button.
4.Select the resolution, color depth, and refresh rate that you want and click OK.


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#2
March 28, 2006 at 21:52:54

Right click on desktop, click Properties, Settings tab, Advanced, Video card tab. A new window should appear and one of the options should be Screen adjustment.
The alternative would be to use System Restore to a point prior to the problem occurring.

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#3
March 29, 2006 at 09:23:54

Are you using a laptop or desktop computer.. on some laptops under display--> settings --> Advanced --> Monitor there is a check box for adjust display to fit monitor (or something close to this) check this box and click apply/ok

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#4
March 30, 2006 at 00:57:07

In an attempt to resolve an annoying issue w/my display screen sizing (where my cursor is seen to disappear off the right side of the screen), I uninstalled my display adapter and upon restarts the new hardware update wizard (which notifies me of the need to install 'software for the Video Controller - VGA Compatible').

Towards trying to follow the wizard's recommendation, attempts to either install software 'automatically', from 'specific list' or from 'specific location of software' results in 'cannot find the necessary software'.

And clicking 'back' (for 'if you have CD-ROM or know location of software') again fails to find the necessary software (for the device manager's hardware listed "? Other devices" + "? Video Controller".

It seems the video controller I'd been using was deleted from the system's browse list and is not found even when I prompt for it to be installed by searching the internet.

So I then tried using system recovery ("custom application" installations) and reinstalling various Sony applications which would possibly contain the video controller, but no joy.

As I tried using all of the hardware update wizard's 'install by' means, even by inserting the recovery cd towards accessing/installing the needed software (i.e.; ATI video controller/RADEON IGP 345M), I'm almost at a loss as to what I might have overlooked in having the machine fix itself.

The only things I've yet to try is/are going to Sony for 'support' (no comment), googling the net for the video controller, and exploring the recovery CD-ROM files. The latter being problematic as I suspect the adaptor is in some cab file or worse, in one of 100's of compressed files that may or may not identify it to the names I have available.

Note that the device manager lists "? Other devices" properties status as "This device is not configured correctly. (Code 1) - To reinstall drivers for this device, click
"Reinstall Driver", and trying such results in the Hardware Update Wizard being displayed and indicates it will install software for "Video Controller (VGA Compatable).

Note my other display default settings are (advanced - general) DPI setting "Normal size 96 DPI, "apply the new display without restarting", (advanced - adapter) all entries "<unavailable>", that as well as the add/remove progs list no longer lists the ATI programs (except for ATI - Software Uninstall Utility) which all assuredly confirms the ATI software is gone.

Ahhhgh!


Regards and hap-e-trails, Steve Hopper


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