Desktop files/folders disappearing/deleted

Intel / D975xbx
July 26, 2009 at 02:15:32
Specs: Windows Server 2003, E6550 @ 2.33GHz / 2GB
Dear All,

This is the second time I face such a problem. I have a small network at home and they're all connected to a domain. The other day a friend of mine called telling me that his desktop just disappeared I thought it was the classic case of "unhiding" the icons. When I passed him by later on I found out that his folders/files have disappeared or been deleted! I tried every anti virus possible to find them such as Mcafee/AVG/Kaspersky. They all reported no viruses of course I had latest definitions installed for them and I scanned from safe mode. I also connected his HDD as a slave on a PC and scanned and looked for his files/folders no where to be found last solution I had in my is showing all hidden files and system files he has a Windows XP SP3 also with no luck. I tried system restore to an earlier date where he told me the files were and no luck the restore just got back all the folders but with no files in them! I checked if it was a profile desktop issue with no success either! I am clueless and today it happened to a computer in my home network I had like 5GB of files xls doc pst on the desktop.

Any ideas? Solutions?

Regards,
AJ

Regards,
AJ


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#1
July 27, 2009 at 02:32:38
angvil , happening just to his machine can be blamed on hardware, but on yours too? That sounds like a nasty at work.
I'm thinking worm/trojan rather than virus. Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Superantispyware can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed.
If it turns out that you need to use it, be sure to update prior to running and disable 'restore' (restart after cleaning) so it doesn't get put back. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.

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