Desktop files vanished

Microsoft Windows xp professional w/serv...
April 23, 2010 at 01:42:10
Specs: Windows XP
I have been saving folders and files to my desktop and now they have disappeared. I can't find them anywhere on my computer using Windows Explorer.

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April 23, 2010 at 05:39:11
JackieH, Is there a folder on your Desktop named "Unused Desktop Shortcuts"? If there is the Desktop Cleanup Wizard ran. You can read about it at the links below.


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April 24, 2010 at 09:45:45
Hi Tufenuf - thank you for your reply - I should have said what we have already tried - it isn't the desktop cleanup wizard. My husband has been saving folders and lots of files in them on his desktop and the whole lot has disappeared and searches on his hard disk find none of them - as if they have been completely deleted. We read a few threads and tried doing explorer.exe in his Task Manager which restored a couple of not very interesting icons, but the files and folders are still disappeared.

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April 24, 2010 at 10:47:13
Hello! Follow the steps below to remedy the above error message. The steps below involve editing the Windows Registry. Please backup the Registry before making any edits.

1. Open the Registry Editor by clicking "Start > Run". Type in "regedit" without the quotes and click "OK".
2. Export a backup copy of your Registry in case problems occur during the following procedures by going to:

Windows 2000, and ME: Registry menu > Export registry file.
Windows XP: File > Export Registry File.

3. Save this file to the Windows Desktop and name the file "backup". (Keep "backup" for a few days and if all is well, this file can be deleted.)
4. Browse to the following key:
* HKEY_CURRENT_USER\Software\ScanSoft\PaperPort Desktop Group\Desktops\Desktop1
* Note: If the "Desktop1" key does not exist, make the following change to one of the other Desktop Keys (ie. "Desktop0").
5. Right click on "StandardDesktop" value on the right.
6. Choose "Modify".
7. Under "Value Data" change the "0" to a "1" and click "OK".
8. Close out of the Registry Editor and Reboot.

The error above will no longer be present when opening Image Retriever.
Thanks and regards,
Cara Michelle

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Related Solutions

April 29, 2010 at 18:37:04
did u try system restore? it restores ur computer to an earlier time. this will surely bring ur files back. let me see if remember....well go to start>help & support then key in system restore. one of em should help u.

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