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Dell system recovery disk help
Name: Brent Date: September 3, 2003 at 03:18:24 Pacific OS: Xp CPU/Ram: dunno
Comment:
a friend of mine had a virus on his computer. He tried to clean it off and it didn't work. I told him to use his system recovery disk and start from scatch. he went to use the disk and it wouldn't take register key from microsoft. he has a legal copy. how can I get it going for him or how can I register it and get it working for him.
Name: ginge215 Date: September 3, 2003 at 03:33:56 Pacific
Reply:
The best way to do this is to,
When it asks for the product key, it will also give you a phone number for the Microsfot refferal service, phone this number and they will give you a new key, providing you give them the right information
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Response Number 2
Name: Lesley Date: September 3, 2003 at 04:29:45 Pacific
Reply:
If this is a Dell computer with a Dell Recovery Disk then he'll have to contact Dell Support - Microsoft will have nothing to do with OEM Machines
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Response Number 3
Name: George Date: September 3, 2003 at 11:33:59 Pacific
Reply:
If it is a Dell Recovery Disk, you should not need a key using it in the Dell machine for which it was designed. I just used mine today and it never asked for a key. Of course, that may not be true for some models (I have a 4200) but I would be surprised if you needed a key.
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