I have a DELL Inspiron 5160 running Windows XP.
My laptop has froze, the only way to restart was to turn off by the power button. I then tried to restart but could not get beyond the Dell load up screen with the time bar only reaching 3/4 of the way along, it would then either stay at that point or restart itself getting no further than the same point again. I have the option of F2 or F12 to get to the boot menu, pressing either did nothing.
I have tried to boot from the XP disc, this did not work and I still arrived at the load up screen.
Does it seem like a hardware or software problem? Any help much appreciated.
Thank you in advance.