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dell freezing up

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Name: vic
Date: September 6, 2003 at 22:08:41 Pacific
OS: windows xp home
CPU/Ram: intel p4 2.2 ghz..256 ram
Comment:


uhh..when i start my computer (those of u with dells kno wut im talkin bout) before teh windows screen loads..theres a screen that says DELL..with a white bar in the middle..and says BIOS something something under it..my white bar stops about 1/4 of the way and i cant continue it happens 9 outta 10 times..pretty bad wut shud i do



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Response Number 1
Name: Slim Pickens
Date: September 6, 2003 at 22:33:57 Pacific
Reply:

Ummmm...call Dell??????


Technical Support:


General Number:
Employee Purchase Program
Student, Faculty & Staff Purchase Program:
Dell System Service Tag
1-800-624-9896
1-800-274-1410
1-800-274-1410





Customer Care:


Home & Office:
Small Business:
Medium Business:
Employee Purchase Program
Student, Faculty & Staff Purchase Program:
Dell System Service Tag
1-800-624-9897
1-877-773-3355
1-877-671-3355
1-800-274-1410
1-800-274-1410


0

Response Number 2
Name: FJ
Date: September 7, 2003 at 02:03:16 Pacific
Reply:

It's a DEL! Junk It!

Everything they make is so proprietary and can't be handled like a normal unit.

Call them - send it back - build your own.


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Response Number 3
Name: JohnO
Date: September 7, 2003 at 06:20:36 Pacific
Reply:

Give the Dell forum a try- not a bad site. I have two Dell's, but never experienced the problem:

http://delltalk.us.dell.com/supportforums?category.id=dimension


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Response Number 4
Name: Xena
Date: September 7, 2003 at 22:57:22 Pacific
Reply:

Had a friend with a Dell.

Didn't touch it as she had NT, don't know too much about Windows NT, but her customer service dept. of Dell told her Dell's have a "build in" security thing that if a virus is trying to load, and hers was the last worm they had, it will not come up, it is the Dell "security feature".

Dell's Customer Service Dept. Walked her through it fine!!!!!


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